Clinton Pugh Jr
Oakland
Summary
Organized Office Administration Professional with a Master of Science in Human Resource Management and experience in office operations, data tracking, and live entertainment. Managed records, schedules, and reports with accuracy while thriving in fast-paced, people-facing environments. Demonstrated strong communication and adaptability, contributing effectively to team success and seeking to leverage organizational and data management skills in music or entertainment operations.
Overview
2027
2027
years of professional experience
Work History
Guest Service Representative
Livenation
12.2024 - Current
- Supported live event operations for leading entertainment company, directly assisting artists, touring staff, and audiences to ensure smooth events.
- Engaged with diverse artists and public, gaining insights into artist lifestyle, event logistics, and audience behavior to enhance guest experiences.
- Collaborated cross-functionally with security, operations, and guest services teams to align event-day logistics, promptly reporting issues and updates.
Sewer Technician
City Of Oakland
03.2023 - Current
- Track and analyze operational data across multiple concurrent projects to support planning, reporting, and accountability.
- Maintain accurate digital records and compile reports using Microsoft Word and Excel, ensuring accuracy for review by supervisors and stakeholders.
- Assist with sewer line maintenance and repair, diagnosing issues and coordinating with crews to resolve problems efficiently and safely.
- Coordinate across administrative staff and field teams, resolving scheduling and reporting issues before they escalate.
- Documented field conditions, completed work orders, and updated maintenance records accurately.
- Developed positive relationships with clients, ensuring their concerns were addressed professionally and efficiently throughout the entire process.
Instructional Support Specialist
OUSD
07.2021 - 08.2023
- Prepared documentation and presented findings in formal meetings, tracking follow-up action items for multiple stakeholders.
- Maintained confidential records and compliance documentation with a high degree of discretion.
- Collaborated with multidisciplinary teams to align on priorities and communicate updates clearly.
- Worked closely with special education teachers to ensure that all students received appropriate accommodations and modifications for their learning needs, promoting an inclusive classroom environment.
- Served as a liaison between teachers, administrators, and parents, facilitating positive collaboration toward common goals.
- Collaborated with colleagues to design interdisciplinary units for enhanced learning experiences.
Fashion Coordinator
Hampton University
2019 - 08.2022
- Directed end-to-end planning and execution of club events and campaigns, including budgets, timelines, and creative assets. comparable in scope to campaign/release coordination.
- Designed marketing and promotional materials using Adobe Creative Suite.
- Directed end-to-end planning and execution of club events and campaigns, including budgets, timelines, and creative assets — comparable in scope to campaign/release coordination.
- Tracked fashion program requests and updated records to keep coordination tasks organized and accurate.
Recreation Leader I
City Of Oakland Parks And Recreation
2018 - 2022
- Supervised participants during programs, maintaining safe, orderly, and inclusive recreation environments.
- Monitored participant behavior and enforced program rules, safety procedures, and emergency protocols.
- Facilitated recreational activities, crafts, and games for children and community participants.
- Prepared activity spaces, equipment, and supplies for scheduled park and community center programs.
- Prepared documentation and presented findings in formal meetings, tracking follow-up action items for multiple stakeholders.
- Maintained confidential records and compliance documentation with a high degree of discretion.
- Collaborated with multidisciplinary teams to align on priorities and communicate updates clearly.
Education
Master of Science - Human Resources Management
University of Southern California
Los Angeles, CA06-2025
Bachelor of Arts - Liberal Studies
Hampton University
Hampton, VA05-2022
Skills
- Guest relations
- Customer & Client Service
- Cross-Functional Communication
- Data Collection & Reporting
- Research & Trend Analysis
- Microsoft Office Suite
- Google Workspace
- Office administration
- Records & Documentation Management
- Calendar & Schedule Management
- Document management
- Adobe Creative Suite
- Technical troubleshooting
- Event Promotion
Timeline
Guest Service Representative
Livenation
12.2024 - Current
Sewer Technician
City Of Oakland
03.2023 - Current
Instructional Support Specialist
OUSD
07.2021 - 08.2023
Fashion Coordinator
Hampton University
2019 - 08.2022
Recreation Leader I
City Of Oakland Parks And Recreation
2018 - 2022
Master of Science - Human Resources Management
University of Southern California
Bachelor of Arts - Liberal Studies
Hampton University