CLINTON SMITH
Paterson,NJ
Summary
Dedicated professional with a strong background in health care and recreational therapy. Expertise in implementing individualized treatment plans and therapeutic programs that promote physical, emotional, and social well-being. Recognized for effective collaboration with healthcare teams and exceptional interpersonal skills in both clinical and customer service environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Head Cashier
Home Depot
Paterson, New Jersey
04.2025 - Current
- Supervised cashier staff, providing training and support as needed.
- Handled customer transactions, processing payments and refunds efficiently.
- Resolved customer inquiries and issues with professionalism and courtesy.
- Assisted in scheduling shifts for cashier staff to maintain operational coverage.
- Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Scheduled and supervised cashiers during shifts, ensuring proper coverage of registers.
- Helped customers find specific products, answered questions, and offered product advice.
- Monitored cash drawers in multiple checkout stations to confirm adequate cash supply.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Ensured all cashiers were trained in store policies and procedures, as well as safety protocols.
- Investigated discrepancies between reported sales figures and actual amounts collected at registers.
Recreation Therapy Assistant
Bergen New Bridge Medical Center
Paramus, NJ
09.2024 - 01.2025
- Led programs enhancing physical, cognitive, and emotional well-being of residents.
- Implements innovative programs incorporating parallel programming to address diverse needs of all residents.
- Implemented resident programs following Director's guidelines, enhancing engagement and support for individual needs.
- Created monthly activity calendar based on comprehensive assessments to promote resident participation and well-being.
- Deliver suitable interventions for individual residents during group activities.
- Adjusted layouts to enhance environments for recreation initiatives.
- Collaborates with Therapeutic Recreation team to develop activity programs.
- Engages in interdisciplinary care planning meetings.
- Coordinated group outings for community members to foster social interaction.
- Transported residents to scheduled activities and returned them safely.
- Provided personalized care and assessments for residents to support their developmental needs.
- Maintained a homelike atmosphere through seasonal and holiday activities, fostering community and connection among residents.
- Standardized assessment documentation within resident medical records.
- Performed resident care tasks in alignment with developmental needs of individuals served.
Mental Health Associate (MHA)
Bergen New Bridge Medical Center
Paramus, NJ
09.2022 - 09.2024
- Delivered patient care aligned with an understanding of growth and
developmental stages. - Monitored and documented patients' Temperature, Pulse, and Respiration
accurately. - Collects specimens such as urine, stool, and sputum in accordance with
assignments. - Supports patients in daily activities such as bathing, dressing, and
mobility. - Administered specified treatments including dressing changes.
- Facilitates efficient communication with Charge Nurse concerning patient
requirements and inquiries. - Helps patients feel comfortable in new settings by establishing rapport
with relatives and close companions. - Managed patient behavior, promoting de-escalation techniques and minimizing use of restraint.
- Performs admission and unit searches as assigned by the Registered Nurse
to include shake, pat and observation of patient belongings as well as
visual searches of same gender patients on admission - Ensured cleanliness of patient and non-patient units by organizing storage rooms and pantries.
- Prepared patient care areas to ensure readiness for new admissions.
- Conducted thorough property searches to prevent contraband entry.
- Supervised scheduled visiting sessions as directed by Charge Nurse.
- Facilitated patient transport between designated areas.
- Coordinated therapeutic activities as directed by Registered Nurse to support patient engagement.
Patient Care Representative
MTBC Health
East Rutherford, NJ
02.2020 - 01.2021
- Validated insurance and advised patients of benefits and coverage.
- Filed insurance claims by obtaining and entering patient, insurance provider, and medical code data to ensure timely processing.
- Entered medical data and updates into Insync EHR system.
- De-escalated problematic customer concerns, maintaining calm, friendly
demeanor. - Efficiently managed collections and receivables, referrals process and
billing to meet revenue goals. - Efficiently managed collections and receivables, referrals process andbilling to meet revenue goals.
- Answered inbound calls, chats and emails to facilitate customer serviceLiaised cross-functionally to develop operational improvement initiatives.
- Answered inbound calls, chats and emails to facilitate customer service
Liaised cross-functionally to develop operational improvement initiatives. - Escalated customer concerns, issues and requirements to supervisors for
immediate rectification. - Set up and activated the customer account.
DSP/Caregiver/Assistant House Manager
Bellwether
Ringwood, NJ
06.2018 - 02.2019
- Monitored health and well-being of clients and reported significant health changes.
- Partnered with registered nurses and physiotherapists to provide care to patients.
- Organized oral medications for clients following dosage and schedule requirements.
- Monitored clients' activity levels to promote mobility and prevent sedentary behavior.
- Contributed to case reviews of client status and progress.
- Monitored clients' activity levels and helped prevent sedentary behavior.
- Documented client status progress and challenges to inform care strategies.
- Recorded client status progress and challenges in logbooks and reports.
- Built strong and trusting rapport with clients and loved ones.
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
- Ensured cleanliness of clients' environment to promote health and comfort.
- Consulted with client care team to continually update care plans.
Education
High School Diploma -
John F Kennedy High School
Paterson, NJ06-2015
Skills
- Direct Support Professional
- Developmental Disabilities Experience
- Autism Experience
- Patient advocacy
- Medication Administration
- Personalized care
- Treatment plan implementation
- Progress tracking
- Client skill building
- First Aid/CPR
- Organizational skills
- Strong interpersonal skills
- Caregiving
- Crisis intervention techniques
- Recreational therapy techniques
- Therapeutic recreation
- Adaptability to change
- Time management
Certification
- First Aid Certification
- CPR Certification
Authorized To Work
US for any employer
Personal Information
Willing To Relocate: Anywhere
Timeline
Head Cashier
Home Depot
04.2025 - Current
Recreation Therapy Assistant
Bergen New Bridge Medical Center
09.2024 - 01.2025
Mental Health Associate (MHA)
Bergen New Bridge Medical Center
09.2022 - 09.2024
Patient Care Representative
MTBC Health
02.2020 - 01.2021
DSP/Caregiver/Assistant House Manager
Bellwether
06.2018 - 02.2019
High School Diploma -
John F Kennedy High School