Clinton Wells
Springfield
Summary
A dynamic professional with a proven track record in sales growth and customer retention, honed at Sheehan Brothers Vending. Skilled in route management and team support, I excel in developing strategies that enhance customer loyalty and expand client bases. My leadership in training teams and boosting revenues showcases my ability to exceed employer expectations through strategic planning and exceptional interpersonal skills.
Overview
21
21
years of professional experience
Work History
Route Sales Representative
Sheehan Brothers Vending
1740 Commerce Road Springfield, Ohio 45504
03.2012 - 08.2024
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Boosted revenues by upselling and cross-selling products to new and established customers.
- Collaborated with customers to identify needs and provided catered solutions
- Displayed products properly at customer sites and according to company specifications and policies.
- Immediately addressed problems with customers to promote speedy resolution.
- Developed and implemented promotional strategies to boost sales and customer loyalty.
- Expanded client base by consistently seeking out new opportunities for sales growth.
- Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
- Provided excellent customer service, leading to high levels of customer retention and loyalty.
- Trained new Route Sales Representatives, sharing best practices for success in the role.
- Maintained accurate inventory records, ensuring sufficient product availability for customers.
- Improved customer satisfaction by promptly addressing concerns and providing solutions to issues.
- Established strong relationships with clients, resulting in increased repeat business and referrals.
Shop Foreman
Field & Associates
2187 West First Street Springfield Ohio 45504
08.2003 - 01.2012
- Developed training programs for new hires to enhance skillsets and productivity.
- Led team to complete projects by assigning tasks and monitoring progress.
- Audited supplies regularly to ensure accuracy and prevent waste of resources.
- Diagnosed equipment issues for timely repairs and minimized downtime.
- Used hand and power tools, equipment, and instruments accurately.
- Oversaw maintenance and repair of shop equipment.
- Trained and coached employees to improve performance and skills.
- Conducted thorough inspections of completed work, ensuring all projects met or exceeded company and client expectations before final delivery.
- Managed materials inside shop and at job locations.
Education
GED -
Catholic Central High School
1200 East High Street Springfield Ohio 4550405-2002
High School Diploma -
Clark County Joint Vocation School
1901 Selma Road Springfield Ohio 4550505-2002
Skills
- Sales goals
- Customer retention
- Stock rotation
- Team support
- Route management
- Route growth
- Truck loading
- Payment collection
Timeline
Route Sales Representative
Sheehan Brothers Vending
03.2012 - 08.2024
Shop Foreman
Field & Associates
08.2003 - 01.2012
GED -
Catholic Central High School
High School Diploma -
Clark County Joint Vocation School