Summary
Overview
Work History
Education
Skills
Websites
References
Timeline
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Clive Anderson Jr

Clive Anderson Jr

Queens,NY

Summary

  • Self-motivated.
  • Attention to Detail.
  • Technical Solutions and Support.
  • Performance Optimization
  • Troubleshooting and ability to read schematics.
  • Data Analysis and Report Preparation.
  • Teamwork and Collaboration
  • Proficient in Office 365 platforms

Overview

15
15
years of professional experience

Work History

Technical Support Engineer

Siemens Mobility
Wilmington, DE
06.2021 - Current
  • Adeptly perform a range of predefined technical tasks, including basic commissioning of products and systems, integration of components into systems, and essential engineering and maintenance responsibilities.
  • Expertise spans both on-site and remote operations, providing seamless customer support and second and third-level user assistance.
  • Promptly resolve emerging issues with precision and efficiency.
  • Manage and carry out specific service operations, addressing customer equipment issues with accuracy and skill.
  • Thrive in both solitary work scenarios and team settings, showcasing leadership qualities that promote unified and productive workflows.
  • Aid in the creation of sales leads for established service offerings.
  • Actively participate in planning processes.

Technical Support Engineer

Siemens Mobility
Long Island City, NY
11.2016 - 06.2021
  • Providing customer support to Amtrak railroad association for Amtrak City Sprinter (ACS-64) locomotives which include roles but not limited to: Detailed reporting of overall daily activities including preventive maintenance, root cause analysis data from troubleshooting and material distribution
  • Monitor fleet activity by using remote services such as TCD, Railagent and Work management services (WMS) to help assist customer with preventive maintenance along with fault acknowledgement (when applicable)
  • Troubleshooting of locomotive(s) and or equipment failures by using recorded on board data logs, schematic drawings along with proper maintenance manuals providing the most effective solution for repairs
  • Use of manual tools to aid with repairs of defective and or damaged equipment (when required)
  • Apply updates to components with up to date software/firmware (when required)

Field Technician

Kawasaki RailCar
New York Metropolitan Area, NY
01.2015 - 11.2016
  • Servicing of new and conversion warranty rail cars with MTA’s: R157, R160 and R142/R188, which includes roles but not limited to: Troubleshooting equipment (mechanical / electrical) and system failures
  • (R188) Servicing internal parts
  • Modifying equipment and or parts on transit rail cars (R157, R160 and R142/R188)
  • Functional testing on rail cars (R157, R160 and R188)
  • Equipment and sub-systems tested which includes but are not limited to the following: HVAC, Brakes, Propulsion, Door control monitoring unit (DMCU), Communications systems (CNC), Train command network (TCN) systems, Sign systems, communication-based train control (CBTC) systems, general functional test, Acceptance test, Dynamic Tests and Burn-in tests.

Function Test Technician

Kawasaki RailCar
Yonkers, NY
03.2009 - 01.2015
  • Performed functional testing and equipment modification on various railcars (MTA: R160, R142/R188, PATH: PA-5, Metro North: M-8) which includes roles but are not limited to: Wire tracing and tagging
  • Wire and equipment installations to implement CBTC systems
  • Wiring continuity
  • HI potential testing
  • Troubleshooting equipment faults
  • Install circuit breakers, relay panels, wired terminals, along with various connectors for overhead and undercarriage wiring
  • Functional Testing on various equipment within rail cars
  • Use of manual tools to adjust and/or repair various mechanical and electrical equipment
  • Equipment tested upon modification includes but are not limited to the following systems: HVAC, Brakes control unit (BCU), Door control monitoring unit (DMCU), Propulsion, Communications systems (CNC), Train command network (TCN) systems, Sign systems, Pneumatic Leakage Tests, and Low speed dynamic Tests.

Education

High School Equivalency Diploma -

Central Texas College
Killeen, TX
08.2008

Skills

As an experienced technician in the electrical and electronic manufacturing industry, I have a strong track record of building relationships with major railroad organizations like New York's MTA, Amtrak, and other key transportation players I excel in electrical troubleshooting, wiring, fault finding, root cause analysis, and power systems Known for fostering lasting connections in the industry, I continuously enhance my skills through Masterclass sessions, ensuring a well-rounded expertise

Websites

References

References available upon request.

Timeline

Technical Support Engineer

Siemens Mobility
06.2021 - Current

Technical Support Engineer

Siemens Mobility
11.2016 - 06.2021

Field Technician

Kawasaki RailCar
01.2015 - 11.2016

Function Test Technician

Kawasaki RailCar
03.2009 - 01.2015

High School Equivalency Diploma -

Central Texas College

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Clive Anderson Jr