Cloie Wilding

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

• Performed cash, card, and check transactions to complete customer purchases.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Created inviting environment for customers by maintaining store organization and cleanliness.

• Drained, cleaned and refilled machines or tanks at designated intervals using cleaning solutions or water.
• Added correct amounts of chemicals to equipment at required times and monitored temperature controls.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Trained new employees on proper washing procedures and company policies.

Hot pressed linens including tablecloths, chair covers, and banners to maintain quality standards.