Clorisa Henry
Houston,TX
Summary
Professional with strong background in maintaining safety and security in correctional environments. Skilled in conflict resolution, crisis management, and ensuring compliance with regulations. Valued for teamwork and reliability, adaptable to changing demands, and focused on achieving results. Effective communicator with solid understanding of surveillance systems and inmate management.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Detention Officer
Harris County Sheriff's Department
Houston, TX
06.2020 - Current
- Monitored and assessed detention areas consistently to reinforce safety measures and security regulations.
- Facilitated training sessions for new officers on procedural protocols and emergency response techniques.
- Participated in ongoing training sessions to enhance skills related to inmate management and crisis intervention techniques.
- Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
- Developed incident reports detailing occurrences, contributing to improved safety measures and policy adjustments.
- Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
- Coordinated with law enforcement personnel to safeguard detainees during transport, ensuring compliance with safety protocols.
- Supervised inmate activities to ensure compliance with facility regulations and standards.
- Conducted regular inspections of detention areas to maintain safety and security protocols.
- Compiled daily reports and meticulously documented inmate activities and behaviors.
- Implemented effective restraint techniques to manage and de-escalate prisoner altercations while adhering to legal protocols.
- Engaged with inmates to establish and maintain trust-based relationships, promoting a supportive environment.
- Promoted a culture of respect within the detention center by modeling professionalism at all times and treating inmates with dignity.
- Collaborated with medical staff to address inmate health concerns, coordinating care plans and monitoring progress as needed.
- Monitored premises through scheduled rounds, performing head counts and roll calls to verify personnel presence.
- Coordinated inmate intake and release operations to maintain security and efficiency within the facility.
Mental Health Technician
The Harris Center, DDRP
Humble, TX
08.2018 - 05.2020
- Monitored patient behavior and reported changes to healthcare team
- Assisted in implementing individualized treatment plans for patients
- Conducted engaging therapeutic sessions focused on fostering mental wellness and community among attendees.
- Managed patient record maintenance and enforced compliance with documentation regulations.
- Delivered comprehensive training to new employees to ensure adherence to safety protocols and operational standards.
- Engaged with diverse teams to refine and implement effective patient care strategies.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Coordinated discharge planning efforts between patients, family members, and community support services to ensure a smooth transition.
Psych Technician
Intracare Behavioral Hospital
Houston, TX
03.2017 - 08.2018
- Administered medications and monitored patient responses to ensure safety and compliance with treatment plans.
- Assisted in developing individualized care plans by collaborating with multidisciplinary teams.
- Facilitated therapeutic activities to promote skill development and emotional well-being among patients.
- Conducted regular assessments to track patient progress and adjust care strategies as needed.
- Trained new staff on protocols, procedures, and best practices for patient care and safety.
- Conducted group therapy sessions to foster positive communication skills and interpersonal relationships among patients.
- Maintained strict compliance with HIPAA regulations, ensuring the confidentiality and privacy of patients'' personal information.
Transportation Bus Driver
Metrolift
Houston, TX
06.2015 - 03.2017
- Managed bus operations with a focus on safety and efficiency, ensuring punctual transit for all passengers.
- Conducted pre-trip inspections to maintain vehicle safety and compliance with regulations.
- Assisted passengers with disabilities, providing support and ensuring accessibility during travel.
- Collaborated with dispatch to swiftly communicate delays or incidents, enhancing response strategies.
- Maintained precise records of trip mileage and passenger counts to enhance operational efficiency.
- Reduced accidents by consistently following traffic laws, safety procedures, and defensive driving techniques.
- Managed passenger transport by driving bus along established routes and making authorized stops.
- Assisted passengers to foster safe loading and unloading from buses during normal transport and emergency situations.
- Enhanced passenger satisfaction by providing exceptional customer service and addressing concerns promptly.
- Promoted a positive image for the company by maintaining a professional demeanor and appearance while interacting with passengers or other drivers on the road.
- Navigated various weather conditions safely while keeping passengers informed about delays or disruptions to their travel plans due to unforeseen circumstances.
Education
High School Diploma -
05-2007
Skills
- Patience and tolerance
- Emergency response
- Physical restraint
- Behavioral observation
- Body and cell searches
- De-escalation techniques
- Key control
- Security procedures
- Inmate supervision
- Report preparation
- Headcounts
- Mental alertness
- Prisoner escort
Timeline
Detention Officer - Harris County Sheriff's Department
06.2020 - Current
Mental Health Technician - The Harris Center, DDRP
08.2018 - 05.2020
Psych Technician - Intracare Behavioral Hospital
03.2017 - 08.2018
Transportation Bus Driver - Metrolift
06.2015 - 03.2017
Barbara Jordan High - High School Diploma,