CHRISTOPHER MCGEE
Glendora,CA
Summary
Dynamic client relationship specialist with over a decade of experience serving corporate executives, luxury businesses, and high-profile clients in Los Angeles. Proven ability to understand client needs, maintain proactive communication, and deliver exceptional service that fosters long-term loyalty. Recognized for independent account management, meticulous attention to detail, and unwavering professional discretion. Eager to leverage expertise in a collaborative environment that values growth and advancement opportunities.
Overview
12
12
years of professional experience
Work History
CLIENT SERVICES & LOGISTICS COORDINATOR
The Petal Workshop
01.2022 - 01.2024
- Coordinated time-sensitive deliveries and appointments for high-profile clientele
- Collaborated with management teams to execute large-scale events at luxury venues
- Maintained detailed schedules across multiple simultaneous projects
- Served as the primary point of contact for client communication and issue resolution
- Coordinated logistics operations to ensure timely delivery of floral arrangements and supplies.
- Managed inventory levels, optimizing stock for seasonal demand fluctuations.
ACCOUNT SPECIALIST
Plantscapes Inc.
01.2020 - 01.2022
- Independently managed a portfolio of 15+ executive accounts, including corporate offices and residences
- Built strong client relationships through proactive communication
- Conducted regular assessments and implemented solutions to maintain client satisfaction
- Resolved service issues promptly while maintaining professionalism
- Developed tailored solutions to meet client needs, enhancing customer satisfaction and retention.
ACCOUNT SPECIALIST
Superior Plantscape
01.2017 - 01.2020
- Primary contact for corporate clients, law firms, and private residences
- Managed client requests and service schedules to ensure consistent quality
- Maintained professional standards in all client-facing interactions
- Developed a reputation for reliability with executive-level clientele
- Analyzed client feedback to identify trends, driving improvements in services offered.
SERVICE COORDINATOR
AACME Plant Co.
01.2012 - 01.2017
- Coordinated service and delivery for commercial clients, including entertainment studios and luxury businesses
- Planned and optimized daily routes to maximize efficiency
- Managed scheduling and communications to meet client expectations
- Coordinated service delivery between departments to enhance client satisfaction and operational efficiency.
- Trained new staff on service protocols, improving team performance and adherence to company standards.
- Managed scheduling for service teams, ensuring optimal resource allocation and timely project completion.
- Facilitated communication between clients and internal teams, resolving issues swiftly to maintain strong relationships.
Education
High School Diploma -
Skills
- Problem-solving and issue resolution skills
- Google Workspace proficiency
- Client relationship management
- Communication skills
- Time-sensitive operations
- Account portfolio management
- Scheduling coordination
Timeline
CLIENT SERVICES & LOGISTICS COORDINATOR
The Petal Workshop
01.2022 - 01.2024
ACCOUNT SPECIALIST
Plantscapes Inc.
01.2020 - 01.2022
ACCOUNT SPECIALIST
Superior Plantscape
01.2017 - 01.2020
SERVICE COORDINATOR
AACME Plant Co.
01.2012 - 01.2017