Summary
Overview
Work History
Education
Skills
Timeline
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Coby Bilbrey

Klamath Falls,OR

Summary

Dynamic and results-driven professional with extensive experience in the fast-food industry, notably as an Assistant Manager at Jimmy Johns. Proven expertise in team leadership and customer service, effectively managing staff and enhancing operational efficiency. Skilled in money handling and decision-making, consistently achieving high customer satisfaction and maintaining safety standards.

Developed in fast-paced retail environment, focusing on team leadership and operational efficiency. Skilled in resource management and customer service excellence, seeking to transition into a new field. Eager to leverage transferrable skills to contribute to a new and challenging role.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Jimmy Johns Sandwich Shop
06.2024 - 10.2025
  • Assisted in daily operations, ensuring smooth service flow and customer satisfaction.
  • Trained new employees on standard operating procedures and customer service excellence.
  • Supervised all areas of restaurant to keep it clean and well-maintained.
  • Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
  • Motivated staff to perform at peak efficiency and quality.
  • Oversaw food preparation and monitored safety protocols.
  • Dealt with money deposits, bank runs, etc
  • Inventory counts

Shift Leader

Subway
01.2023 - 06.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Crew Member

Burger King
06.2023 - 11.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Assisted other team members to achieve goals.

Education

High School Diploma -

Mazama High School
Klamath Falls, OR

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Time management
  • Fast learner

Timeline

Assistant Manager

Jimmy Johns Sandwich Shop
06.2024 - 10.2025

Crew Member

Burger King
06.2023 - 11.2023

Shift Leader

Subway
01.2023 - 06.2024

High School Diploma -

Mazama High School

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