Coby Mckenna
Brooklyn,NY
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Housekeeper
Brooklyn Hospital
Brooklyn , NY
2023.08 - 2024.07
- Ensured that all health standards were met during cleaning operations.
- Followed safety procedures when handling hazardous materials.
- Used cleaning chemicals following proper guidelines.
- Waxed and polished wood furnishings to restore faded appearance.
- Disinfected telephones, light switches and other frequently touched objects.
Customer Service Representative
Mayc's
Brooklyn , NY
2022.11 - 2023.07
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Provided accurate information about products and services to customers.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Maintained a high level of professionalism when dealing with difficult customers.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Education
Associate of Arts - Digital Media
SUNY Buffalo State
Buffalo, NY2022-05
Skills
- Customer Service
- Safe cleaning with chemicals
- Customer-Oriented
- Supply Inventory Management
- Hardworking
- Exceptional communicator
Timeline
Housekeeper
Brooklyn Hospital
2023.08 - 2024.07
Customer Service Representative
Mayc's
2022.11 - 2023.07
Associate of Arts - Digital Media
SUNY Buffalo State
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