Summary
Overview
Work History
Education
Skills
Timeline
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Coby Mckenna

Brooklyn,NY

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

2
2
years of professional experience

Work History

Housekeeper

Brooklyn Hospital
Brooklyn, NY
08.2023 - 07.2024
  • Ensured that all health standards were met during cleaning operations.
  • Followed safety procedures when handling hazardous materials.
  • Used cleaning chemicals following proper guidelines.
  • Waxed and polished wood furnishings to restore faded appearance.
  • Disinfected telephones, light switches and other frequently touched objects.

Customer Service Representative

Mayc's
Brooklyn, NY
11.2022 - 07.2023
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Provided accurate information about products and services to customers.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.

Education

Associate of Arts - Digital Media

SUNY Buffalo State
Buffalo, NY
05-2022

Skills

  • Customer Service
  • Safe cleaning with chemicals
  • Customer-Oriented
  • Supply Inventory Management
  • Hardworking
  • Exceptional communicator

Timeline

Housekeeper

Brooklyn Hospital
08.2023 - 07.2024

Customer Service Representative

Mayc's
11.2022 - 07.2023

Associate of Arts - Digital Media

SUNY Buffalo State

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Coby Mckenna