Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Coco Bright

Boulder ,CO

Summary

Reliable, teachable, and motivated college student seeking a part-time customer service position with strong desire to learn more about customer relations and the day-to-day operations of a business. Political Science major with a minor in Finance/Economics, able to balance academics with work responsibilities. Experienced in delivering friendly, efficient service and supporting daily business operations.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Barista and Server

Coffee With Cream and Sugar
Santa Monica, CA
07.2024 - 01.2025

Santa Monica Coffee & Pastry Café is a highly rated neighborhood café known for its fresh pastries, quality coffee, and popular outdoor seating. The café attracts a steady flow of local residents and visitors and is recognized for its efficient service.

  • Opening and closing the shop independently, ensuring all preparations were completed for the day
  • Serving customers outdoors, creating a welcoming and enjoyable experience even in a fast-paced environment.
  • Managing high customer volumes during peak hours by myself or with a small team of 1-2 employees, demonstrating strong multitasking and organizational skills.
  • Restocking supplies, cleaning, and maintaining an organized workspace to support efficient operations.
  • Preparing and serving a variety of items, including pastries, sandwiches, coffee, ice cream, and other menu items.
  • Decorating ice cream and desserts to enhance visual appeal and customer satisfaction.
  • Handling customer inquiries, managing orders, and ensuring top-notch service to maintain a positive experience for guests
  • Adapting to outdoor service challenges, including managing weather conditions and ensuring cleanliness in an open environment.

Contact: Stirling Gill - thestirlinggil@gmail.com

Hostess & Backserver

Croft Alley
Beverly Hills
06.2023 - 12.2023

Croft Alley is an upscale brunch and bar destination in Beverly Hills, known for its stylish atmosphere, high-quality coffee and cocktails, and popular weekend brunch service. The restaurant attracts a high-volume, upscale clientele while maintaining a organized front-of-house operations.

  • Greeted and seated guests efficiently in a high-volume environment.
  • Provided menus and answered questions about food and beverage options.
  • Balanced multiple responsibilities, including managing seating, assisting servers, and coordinating with baristas.
  • Bussed and reset tables quickly to maintain steady service flow.
  • Monitored the dining area to anticipate needs and address requests promptly.
  • Communicated with staff to ensure accurate and timely service.
  • Maintained cleanliness and organization of front-of-house areas.
  • Helped resolve guest concerns to support a positive dining experience.

Contact : Madison Zefi - madison@croftalley.com

Barista & Server

La Macaroon
Santa Monica
08.2022 - 01.2023

La Macaroon is a high-end French macaron, pastry, and coffee shop known for its handcrafted desserts, elegant presentation, and premium customer experience. The café specializes in authentic French macarons, specialty beverages, and artisanal treats in a refined retail setting.

  • Managed front-counter and table service for indoor and outdoor seating areas.
  • Assisted guests with menu selections, including macarons, pastries, coffee, and gelato.
  • Handled cash and card transactions and balanced daily sales.
  • Opened and closed the shop, including morning preparation and end-of-day procedures.
  • Maintained organization and cleanliness of service and seating areas.
  • Operated independently during peak hours and high-volume periods.
  • Monitored inventory and restocked products as needed.
  • Maintaining customer satisfaction during rush hours

Contact : Sixtine Damon - jobsat1301@gmail.com

Education

Bachelors of Arts (In Progress) - Political Science

University of Colorado At Boulder
Boulder, CO
04-2029

Skills

  • Excellent communication skills
  • Calm under pressure
  • Active listener / teachable
  • Problem resolution oriented

Accomplishments

  • American Red Cross Blood Drive – Assisted in organizing and hosting a school-wide blood drive, supporting donor coordination and event logistics.
  • Sorority Involvement & Philanthropy – Actively participate in community service and fundraising events through sorority membership, supporting local and national charitable causes.
  • Civic & Political Engagement Projects – Participated in academic and extracurricular projects focused on public policy, social justice, and community issues.
  • Campus & Community Service – Regularly engage in volunteer opportunities and student-led initiatives that support underserved populations.

Certification

California Food Handlers Card (CFH Card)

Timeline

Barista and Server

Coffee With Cream and Sugar
07.2024 - 01.2025

Hostess & Backserver

Croft Alley
06.2023 - 12.2023

Barista & Server

La Macaroon
08.2022 - 01.2023

Bachelors of Arts (In Progress) - Political Science

University of Colorado At Boulder
Coco Bright