Cody Atchetee
Porter,TX
Summary
Motivated Product Support Sales Representative with over 16 year of experience in the heavy construction equipment industry. Well versed in account management, business development, and customer service. Developed and maintained a territory that grew to produce a million dollars in labor sales annually.
Overview
17
17
years of professional experience
Work History
Product Support Sales Representative
Doggett Heavy Machinery Services
01.2021 - Current
- Rehired for same previous role
Laid Off Due to
COVID-19
Porter, TX
03.2020 - 12.2020
Product Support Sales Representative
Doggett Heavy Machinery
Houston, TX
01.2007 - 03.2020
- Gained extensive knowledge of products and services to provide best-in-class service solutions.
- Managed key accounts and maintained good working relationships through exceptional customer service
- Addressed all customer service issues quickly to maintain high satisfaction levels
- Quoted and provided customer status updates on shop and field service repairs
- Assisted customers in troubleshooting product issues and provided timely technical support.
- Sought out, developed, and maintained new business in assigned territory
Education
BBA - General Business Administration
Sam Houston State University
Huntsville, TX2006
Associate of Arts - General Studies
Wharton County Junior College
Wharton, TX2003
Skills
- Business development
- Problem solving
- Contract negotiation
- Customer service
- Account management
- Service Upselling
- CRM Software
- Sales Support
- Product Knowledge
- Call Management
- Technical Support
- Product and Service Solutions
Timeline
Product Support Sales Representative
Doggett Heavy Machinery Services
01.2021 - Current
Laid Off Due to
COVID-19
03.2020 - 12.2020
Product Support Sales Representative
Doggett Heavy Machinery
01.2007 - 03.2020
BBA - General Business Administration
Sam Houston State University
Associate of Arts - General Studies
Wharton County Junior College
Similar Profiles
Chris CastilloChris Castillo
Sales Associate at Doggett Heavy Machinery ServicesSales Associate at Doggett Heavy Machinery Services
Adam RodriguezAdam Rodriguez
Yard Coordinator at Doggett Heavy Machinery ServicesYard Coordinator at Doggett Heavy Machinery Services
Kyle CornelsenKyle Cornelsen
Field Service Technician at Doggett Heavy Machinery ServicesField Service Technician at Doggett Heavy Machinery Services