Cody Block
Pelican Rapids,MN
Summary
Motivated Store Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Insurance Agent
Aflac
Pelican Rapids, MN
01.2023 - 03.2024
- Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
- Maintained accurate records of all insurance transactions using computer software systems.
- Provided customers with information regarding plan features, pricing, and availability.
- Analyzed customer needs and provided best options, upselling products and services.
- Developed relationships with new clients through cold calling and referrals from existing customers.
- Conducted meetings or phone calls with potential clients to present insurance policies and answer questions.
- Ensured compliance with applicable laws, regulations, and company policies while selling insurance products.
- Advised customers on the best ways to minimize risks associated with their assets.
- Developed fact-finding interviews to determine need for coverage.
- Explained coverage options to potential policyholders, answering questions or concerns.
- Achieved repeat business and referrals through personalized services.
- Remained current on latest industry trends by gaining comprehensive knowledge of financial and insurance products, services, and best practices.
- Conducted in-home and group presentations to provide detailed explanations of policy guidelines and benefits to clients and families.
Process Control Operator
Green Plains Inc.
Fergus Falls, MN
07.2022 - 12.2022
- Used proper PPE and reported safety hazards to supervisors
- Completed basic repairs to restore machine operation and improve performance
- Helped achieve daily production quotas by cross-training at different workstations
- Promoted workplace safety by following OSHA guidelines and reviewing MSDS information
- Transported materials and finished products with safe operation of pallet jacks and forklifts.
Store Manager
Mattressfirm
08.2021 - 07.2022
- Set up promotional displays to highlight new products and special offers
- Analyzed store reports to evaluate performance, increase sales and reduce controllable expenses
- Flexed store business strategies and personal selling techniques to contribute to financial results
- Directed and maintained store merchandising standards to present organized and engaging in-store experience.
Store Manager
AT&T
11.2020 - 08.2021
- Set performance expectations for employees and implemented improvement plans to reach targets
- Formed partnerships with community businesses to raise brand awareness and increase referrals
- Flexed store business strategies and personal selling techniques to contribute to financial results
- Analyzed store reports to evaluate performance, increase sales and reduce controllable expenses
- Interacted with customers on sales floor to build rapport and offer product expertise
- Trained New Employees sales techniques to to hit monthly sales goals.
Die Cast Specialties
04.2013 - 10.2020
- Ran a Forklift and also operated a CNC machine.
Education
High School Diploma -
Hastings High School
06.2010
Skills
- Salesforce Market research
- Cold calling Performance management
- Oversee operations Pipeline management
- Customer service excellence Service upselling
- Customer follow-up
- Account Management
- Customer Service
- Lead Development
- Client Relations
- Operations Management
- New Client Acquisition
- Policy Knowledge
- Upselling
- Business Planning
- Policy writing
- Client Account Management
- Life Insurance
- Supply Ordering
- Customer Service Management
- Shift Scheduling
- Promotional planning
- Employee Training
- Store Merchandising
- Loss Prevention
- Store operations oversight
- Talent Recruitment
- Retail Inventory Management
- Team Leadership
- Employee supervision and motivation
- Store opening and closing procedures
- Operations
- Sales Strategies
- Sales expertise
Languages
Spanish, Conversational
Hobbies and Interests
- Golfing
- Hockey
- eBay Reselling
- Pickleball
Community Service
Bantam Level hockey coach
Certification
- Insurance License
References
References available upon request.
Timeline
Insurance Agent
Aflac
01.2023 - 03.2024
Process Control Operator
Green Plains Inc.
07.2022 - 12.2022
Store Manager
Mattressfirm
08.2021 - 07.2022
Store Manager
AT&T
11.2020 - 08.2021
Die Cast Specialties
04.2013 - 10.2020
High School Diploma -
Hastings High School
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