Cody Campbell
South Beloit,IL
Summary
Implemented strategies to elevate customer satisfaction and drive sales growth while ensuring operational compliance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Manager
Culvers Franchising System
Rockford, IL
02.2026 - Current
- Led daily operations to ensure exceptional customer service and satisfaction.
- Trained and mentored team members on operational procedures and best practices.
- Implemented inventory management strategies to reduce waste and enhance efficiency.
- Developed employee schedules to optimize staffing levels during peak hours.
- Analyzed sales data to identify trends and adjust promotional strategies accordingly.
- Oversaw compliance with health and safety regulations in food preparation areas.
Assistant Manager
Culvers Franchising System
Rockford, IL
02.2026 - Current
- Led team in executing operational strategies, enhancing customer service delivery and satisfaction.
- Implemented staff training programs to improve efficiency and workflow consistency across shifts.
- Analyzed sales data to identify trends, informing inventory management and promotional strategies.
- Coordinated daily operations, ensuring adherence to quality standards and compliance procedures.
Assistant General Manager
Wingstop
Beloit, WI
12.2025 - 01.2026
- Led team in daily operations, ensuring efficient workflow and excellent customer service.
- Developed training programs for staff, enhancing performance and operational knowledge.
- Streamlined inventory management processes, reducing discrepancies and improving accuracy.
- Oversaw scheduling and staffing to align resources with peak business hours effectively.
Assistant Manager
Culvers
Oregon, WI
09.2024 - 12.2025
- Oversee daily employee shifts
- Make schedules
- Hire employees
- Perform team member disciplinary action
- Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
- Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
- Helped develop new management.
Shift Lead
Alter trading
South Beloit, IL
06.2024 - 08.2024
- Trained new hires on the proper use of equipment, job duties, and safety regulations.
- Complied with company standards and policies, setting example for team members.
- Held team members accountable during shift by effectively coaching to improve performance.
- Coordinated daily tasks and assigned duties to staff members in accordance with company policies.
Assistant Store Manager
Speedway
South Beloit, IL
03.2024 - 06.2024
- Resolved customer complaints efficiently while maintaining excellent customer service.
- Assisted customers with product selection, pricing, payment options and returns and exchanges.
- Managed all customer inquiries and complaints in a professional and timely manner.
Digital lead
Walmart
South Beloit, IL
12.2023 - 03.2024
- Worked with coworkers to complete tasks.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Responded quickly to meet customer needs and resolve problems.
- Met deadlines while maintaining high-quality deliverables.
- Managed and coordinated multiple projects while ensuring timely completion.
Warehouse Order Picker
Matin Brower
Whitewater, WI
08.2023 - 12.2023
- Efficiently operated warehouse machinery such as pallet jacks, forklifts, and order pickers.
- Maintained high standards of quality control throughout the entire order picking process.
- Worked efficiently under pressure in order to meet tight deadlines set by management.
Store Manager
Autozone
Rockford, IL
10.2022 - 07.2023
- Provided leadership and motivation to team members to increase productivity and efficiency within the store.
- Trained staff on proper cash handling procedures including daily deposits, credit card payments, and end-of-day reconciliation of register funds.
- Interviewed and hired prospective employees according to team needs.
- Solved problems and resolved conflicts for team members and customers.
- Oversaw day-to-day store operations to foster efficient and profitable operations.
- Created weekly work schedules to meet staffing needs while controlling labor costs.
- Stocked and organized products in storage spaces and retail shelves.
Assistant General Manager
Tilted 10
Rockford, IL
07.2021 - 10.2022
- Managed day-to-day operations, ensuring high levels of customer service and satisfaction.
- Resolved customer complaints in a timely manner with an emphasis on maintaining positive relationships.
- Acknowledged outstanding staff performance to boost company morale and productivity.
- Recruited and hired associates to meet business needs and requirements.
- Prepared and presented reports to inform upper management.
- Coordinated training programs for new hires; created detailed job descriptions based on roles and responsibilities.
- Actively participated in meetings with senior management teams; offered constructive ideas for process improvements.
Supervisor
UPS
Rockford, IL
09.2019 - 08.2021
- Trained new employees on company policies, procedures and work ethics.
- Supervised and coordinated activities of staff to ensure compliance with established policies, procedures, and standards.
- Delegated tasks to team members according to individual strengths.
- Oversaw the training of new employees on job responsibilities and expectations.
- Ensured that safety protocols were followed at all times by all staff members.
- Motivated employees to reach highest professional potential.
Education
High School Diploma - undefined
Beloit Memorial High School
Beloit06.2014
Skills
- Increased customer satisfaction through exceptional service
- Achieved team leadership goals by enhancing collaboration
- Resolved complex issues, improving customer retention
- Ensured accurate money handling, reducing discrepancies
- Improved time management, boosting productivity
- Adapted to changes, maintaining operational continuity
- Strengthened customer relations, enhancing loyalty
- Motivated teams, resulting in higher performance
- Enhanced staff supervision, leading to improved efficiency
- Made impactful decisions, driving business success
- Advanced staff management, fostering growth
- Elevated training programs, enhancing skills
- Delegated tasks effectively, optimizing workflow
- Built cohesive teams, improving morale
- Optimized retail operations, increasing profitability
- Set and achieved strategic goals, driving progress
- Scheduled employees effectively, ensuring coverage
- Recruited top talent, enhancing team capabilities
- Delivered comprehensive training, accelerating onboarding
- Achieved sales growth, surpassing targets
- Controlled costs, improving financial outcomes
- Conducted performance evaluations, identifying strengths
Certification
- SERV Safe Food Management
- Basset
Timeline
Assistant Manager
Culvers Franchising System
02.2026 - Current
Assistant Manager
Culvers Franchising System
02.2026 - Current
Assistant General Manager
Wingstop
12.2025 - 01.2026
Assistant Manager
Culvers
09.2024 - 12.2025
Shift Lead
Alter trading
06.2024 - 08.2024
Assistant Store Manager
Speedway
03.2024 - 06.2024
Digital lead
Walmart
12.2023 - 03.2024
Warehouse Order Picker
Matin Brower
08.2023 - 12.2023
Store Manager
Autozone
10.2022 - 07.2023
Assistant General Manager
Tilted 10
07.2021 - 10.2022
Supervisor
UPS
09.2019 - 08.2021
High School Diploma - undefined
Beloit Memorial High School