Hardworking and reliable team member with a strong ability in personalized costumer service and knowledge in products. Offering effective communication, empathy, and problem solving. Highly organized, proactive and punctual with a team-oriented mentality.
Work History
Budtender Specialist
4 Years 4 Months
Livwell Health | 03.2022 - Current
Educated customers on cannabis products and consumption methods, enhancing their experience and satisfaction.
Assisted in inventory management, ensuring product availability and compliance with state regulations.
Maintained a clean and organized dispensary environment, adhering to health and safety standards.
Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Checked guests' photo identification for validity and age requirements.
Trained new staff on product knowledge and customer interaction best practices, fostering team capability.
Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.
Employed effective cash handling procedures for accurate accounting of daily sales transactions while minimizing discrepancies or losses.
Enhanced customer experience by providing personalized product recommendations based on individual needs and preferences.
Gym Receptionist
1 Year 1 Month
Chuze Fitness | 02.2021 - 03.2022
Managed front desk operations, ensuring smooth check-in and customer service experiences.
Handled member inquiries and resolved issues promptly, enhancing member satisfaction.
Coordinated facility tours for potential members, showcasing gym amenities and services.
Provided accurate information regarding gym services, pricing options, class schedules, and personal training packages to prospective members.
Handled incoming calls professionally and efficiently, addressing inquiries and scheduling appointments.
Enhanced gym member experience by providing exceptional customer service at the front desk.
Assisted management in maintaining a clean and organized gym environment, contributing to a positive atmosphere.
Processed new memberships accurately, leading to an increase in gym revenue and member retention.
Scout Sniper Team Leader
3 Years 11 Months
United States Marine Corps | 03.2017 - 02.2021
Led precision reconnaissance missions, ensuring accurate intelligence gathering and assessment.
Trained and mentored junior snipers on advanced marksmanship techniques and tactical operations.
Developed strategic plans for target engagement while coordinating with infantry units for mission success.
Executed long-range shooting operations, maintaining operational readiness through rigorous training drills.
Analyzed terrain and environmental factors to enhance positioning and effectiveness of sniper teams.
Implemented safety protocols during live-fire exercises, promoting a culture of risk management within the team.
Safeguarded sensitive information by adhering to stringent security protocols and maintaining operational security at all times.
Ensured proper maintenance of weapons systems and equipment for optimal performance in the field.
Utilized advanced technology such as drones or thermal optics to enhance situational awareness during missions.
Developed tactical plans, incorporating terrain analysis and enemy movement patterns for successful missions.
Kennel Technician
2 Years
Vet Clinics Of The Woodlands | 06.2013 - 06.2015
Administered medications and treatments as directed by veterinarians to ensure optimal animal health.
Monitored animal behavior and physical conditions, promptly reporting any changes to veterinary staff.
Maintained cleanliness of kennel facilities, ensuring compliance with health and safety standards.
Assisted in the training of new kennel staff, fostering a collaborative and knowledgeable team environment.
Implemented record-keeping systems for tracking animal care activities, improving efficiency in data management.
Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
Was in charge of administering proper dosages of medications to all on boarded animals.
Assisted with surgeries and other medical appointments.
Education
- General Studies in Business
CU Boulder | Boulder, CO
- General Studies
Trinidad Junior College | Trinidad, CO
High School Diploma
The Woodlands High School | The Woodlands, TX | 05-2015