Cody Davis
Wilmington,NC
Summary
Dynamic Territory Manager at Home Elevators Direct with proven expertise in customer relationship management and sales growth. Successfully expanded territory coverage and enhanced client satisfaction through tailored solutions and effective training. Skilled in lead prospecting and team collaboration, driving significant improvements in service delivery and client retention.
Overview
7
7
years of professional experience
Work History
Territory Manager
Home Elevators Direct
10.2022 - Current
- Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction..
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Organized regular training sessions for team members to enhance their product knowledge and overall sales skills.
- Expanded territory coverage by strategically identifying and targeting high-potential accounts.
- Delivered customized solutions tailored to individual client needs, increasing overall customer satisfaction levels significantly.
- Trained and mentored sales representatives in sales techniques and strategies.
- Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
- Worked with vendors and suppliers to support timely delivery of products and services.
- Demonstrated exceptional presentation skills during client meetings, showcasing product benefits and value propositions effectively.
Foreman
Avant Farms, LLC
10.2018 - 10.2022
- Ensured timely completion of projects with effective time management and prioritization of tasks.
- Managed all associated pasture land ensuring quality forage for resident livestock.
- Managed the condition of soil health for all applicable uses, including equine, and wildlife practices.
- Checked equipment to determine if maintenance was required.
- Conducted thorough quality control checks to ensure high standards of workmanship across all projects.
- Developed strong relationships with clients, subcontractors, and suppliers, fostering open communication channels for smooth project execution.
- Managed equipment maintenance schedules to minimize downtime due to mechanical failure or repairs.
Installation/Service Technician
Southeastern Elevator, LLC
04.2018 - 04.2020
- Reduced downtime for clients by quickly diagnosing and repairing technical issues with their installed systems.
- Provided expert guidance to junior technicians during complex installations, fostering a collaborative team environment that prioritized skill development.
- Completed installations on time and within budget, ensuring optimal system performance and minimal disruptions to client operations.
- Continually updated knowledge of industry trends, best practices, and emerging technologies to provide cutting-edge service to clients.
- Served as a trusted advisor to both internal stakeholders and external clients on matters related to system installations, maintenance, and upgrades.
- Enhanced customer satisfaction by providing efficient installation and maintenance services for various systems.
Education
Bachelor of Science - Business Administration
University of Mount Olive
Mount Olive, NC12-2022
Skills
- Team collaboration and leadership
- Customer relationship management
- Multitasking and organization
- Goals and performance
- Sales expertise
- Lead prospecting
- Goal setting
- Relationship building
- Business growth
- Product demonstrations
- Client acquisition
Timeline
Territory Manager
Home Elevators Direct
10.2022 - Current
Foreman
Avant Farms, LLC
10.2018 - 10.2022
Installation/Service Technician
Southeastern Elevator, LLC
04.2018 - 04.2020
Bachelor of Science - Business Administration
University of Mount Olive
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