Results-oriented professional with a strong background in dining operations. Expertise in time management and effective communication, contributing to seamless service delivery and high customer satisfaction. Prepared to enhance team performance and improve dining experiences.
Overview
4
4
years of professional experience
Work History
Dining Services Supervisor
Glacier Hills Care and Rehabilitation Center
Ann Arbor, MI
02.2022 - Current
Provided excellent customer service in a fast-paced dining environment.
Coordinated table assignments and ensured timely food delivery for optimal guest satisfaction.
Collaborated with kitchen staff to fulfill special requests and dietary needs.
Supervised dining staff to maintain high service standards and maximize customer satisfaction.
Trained new employees on service standards and restaurant policies.
Resolved customer complaints swiftly to improve overall dining experience.
Collaborated with kitchen staff to streamline food service processes.
Event Volunteer
State Street
Ann Arbor, MI
08.2024 - 10.2024
Coordinated vendor management, ensuring clear communication of needs and expectations.
Supported event registration, greeting attendees and distributing materials promptly.
Engaged with participants, fostering a welcoming atmosphere throughout events.
Delivered event information and addressed attendee inquiries to enhance participant experience.
Baseball Camp Counselor
Tigers Baseball
Ann Arbor, MI
08.2022 - 08.2022
Coordinated daily sports activities tailored to varying camper skill levels, fostering participation and enjoyment.
Supervised camper safety during all sports and recreational events.
Facilitated sports activities, games, and field trips while ensuring a safe and enjoyable environment for all children.
Guided and mentored campers to enhance confidence and self-esteem through personalized support.
Led group discussions to promote teamwork and sportsmanship among campers.
Implemented feedback from campers to enhance program offerings and enjoyment.