Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Cody DeMerchant

Everett,WA

Summary

Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer Service Cashier

Taco Bell
07.2022 - Current
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Actively listened to customers, handled concerns quickly and brought escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Answered product questions using knowledge of sales and store promotions.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Redeemed coupons to discount purchases.
  • Maintained awareness of surroundings and secured cash to minimize loss potential.
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.

Mover/Packer

All Service Moving
03.2022 - 05.2022
  • Consistently moved heavy objects such as furniture for long periods of time, organized the rear of moving box trucks, worked as a team to tackle challenging tasks, and helped customers with moving advice.

Laborer

Cedar Springs Camp
03.2019 - 01.2020
  • Manual labor, food preparation, cleaning, occasional leadership

Education

High school diploma -

Lake Stevens Sr High School
Lake Stevens, WA
06.2020

Skills

  • Organizational skills
  • Load & Unload
  • Problem Solving
  • Packing & unpacking
  • Food Safety
  • Moving Experience
  • Customer Service and Assistance
  • Janitorial Duties
  • Coin and Currency Counting
  • In depth knowledge in food safety
  • Product Recommendations
  • Cooperative Attitude
  • Refund Handling
  • Conflict Resolution Techniques
  • Adaptable and Flexible

Certification

  • Servsafe Training - [September 2019 - September 2024]

Languages

German
Limited Working
English
Native or Bilingual

Timeline

Customer Service Cashier

Taco Bell
07.2022 - Current

Mover/Packer

All Service Moving
03.2022 - 05.2022

Laborer

Cedar Springs Camp
03.2019 - 01.2020

High school diploma -

Lake Stevens Sr High School

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Cody DeMerchant