Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
7
7
years of professional experience
Work History
IT Support Specialist
University of Georgia Athletics
10.2019 - Current
Maintain the athletic staffs IT equipment
Day to day IT operations of all sports and sports staff
Maintain housing software for employees and students
Building processes though the software's tools and SQL
Site maintenance to keep up with changing terms
Report and reporting dashboard builds to query the system database
Liaison between the software provider and UGA
Investigate and introduce emerging changes to improve overall budget and ease of use
Systems Administrator
TechOptics Inc
04.2018 - 10.2019
Maintain systems for a variety of clients, including government, county, and medical
Active Directory Management
Disaster Recovery
Hardware/Software installations (new and relocations)
Onsite and Remote
Technology Manager
New World Graphics
07.2016 - 04.2018
Run all aspects of IT and technology for the entire company
Monitor and troubleshoot the ERP system
Responsible for 11 servers including Exchange/Active Directory, ERP, EDI, Filemaker, Development, Remote Desktop and SQL
Develop and code reports using SQL
Monitor Internet service and VoIP phone system
Windows and OS X based purchasing, deployment and troubleshooting