Cody Ebbitt
San Antonio,TX
Summary
Dedicated professional with a well-rounded repertoire in various trades. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Strong ability to create professional rapport and communicate with both clients and staff to provide the best service.
Overview
13
13
years of professional experience
Work History
Operations Manager
Tristate Transmission
09.2019 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Developed and implemented strategies to maximize customer satisfaction.
Assistant Manager
Pizza Hut
11.2011 - 09.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Draught Technician
Silver Eagle Distributors
10.2016 - 03.2018
- Maintained and serviced draft beer lines at over 150 bars, restaurants, hotels, and other commercial establishments.
- Conducted routine cleaning, sanitation, and maintenance of draught systems to ensure optimal performance and beer quality.
- Diagnosed and resolved issues with draught systems.
- Trained staff at locations on proper handling, storage, care, and best practices of equipment.
Education
High School Diploma -
Karen Wagner High School
Converse, TX05.2009
Skills
Problem-Solving
Team Leadership
Operations Management
Customer Service
Decision-Making
Staff Management
Inventory Management
Timeline
Operations Manager
Tristate Transmission
09.2019 - Current
Draught Technician
Silver Eagle Distributors
10.2016 - 03.2018
Assistant Manager
Pizza Hut
11.2011 - 09.2019
High School Diploma -
Karen Wagner High School
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