Cody Harahus
Woodstock,USA
Summary
Motivational manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
General Manager
Tire Discounters
Alpharetta, GA
05.2025 - Current
- Oversaw daily operations to ensure efficient workflow and productivity.
- Spearheaded recruitment, hiring, and training initiatives to build a high-performing team.
- Streamlined organization of displays and materials for optimal presentation.
- Addressed and resolved customer issues to enhance satisfaction and loyalty.
- Formulated effective time management strategies to enhance productivity.
- Focused on utilizing phone skills to draw customers in producing 15% increase per month
Site Manager
Total Wheel Repair, LLC
Atlanta, GA
06.2024 - 04.2025
- Process optimization efforts led to increased output capacity without compromising on product quality or worker safety.
- Implemented inventory control measures to reduce stock discrepancies and ensure adequate supplies were available at all times.
- Enhanced employee performance through continuous training and development programs.
- Managed resource allocation effectively, ensuring optimal personnel and equipment distribution to meet fluctuating production demands.
- Resolved conflicts within the team effectively, fostering a positive work atmosphere that encouraged collaboration.
- Managed daily operations, prioritizing tasks for team members to optimize productivity levels.
- Increased vehicle production upwards of 40 units per month.
Store Manager
Bridgestone Americas
Marietta, GA
08.2023 - 06.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Managed over 50 inbound calls daily leading to increased workflow and production resulting in higher sales.
Store Manager
Mr. Tire Auto Service Centers
Canton, GA
09.2019 - 08.2023
- Implemented hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Service Technician/Service Manager
D.W. Campbell Goodyear
Marietta, GA
06.2019 - 09.2019
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
Automotive Technician Apprentice
Bridgemill Auto Care
Canton, GA
12.2016 - 05.2019
- Replaced gaskets, flushed coolant and performed tune-ups as part of minor vehicle maintenance.
- Assisted in rebuilding, replacing and repairing vehicle parts such as engines, brakes, transmission lines, and electrical assemblies.
- Upheld strict safety standards during all repair procedures, minimizing workplace accidents and injuries.
- Assisted senior technicians with challenging projects, gaining valuable hands-on experience in various aspects of automotive repair work.
- Conducted road tests on vehicles to verify safe operating order of vehicle.
- Set high weekly vehicle count and achieved 60 or more.
Education
Associate's degree - Liberal Arts & Sciences
Central Piedmont Community College
Charlotte, NC05-2013
High school diploma - Liberal Arts & Sciences
Olympic High School
Charlotte, NC06-2009
Skills
- Strong communication skills
- Team leadership
- Visual inspection techniques
- Safety protocol implementation
- Staff training and development
- Quality control management
- Performance evaluation experience
- Conflict resolution techniques
- Vendor relationship management
- Inventory management experience
- Customer service management
- Budgeting and financial management
Certification
Driver's License
Timeline
General Manager
Tire Discounters
05.2025 - Current
Site Manager
Total Wheel Repair, LLC
06.2024 - 04.2025
Store Manager
Bridgestone Americas
08.2023 - 06.2024
Store Manager
Mr. Tire Auto Service Centers
09.2019 - 08.2023
Service Technician/Service Manager
D.W. Campbell Goodyear
06.2019 - 09.2019
Automotive Technician Apprentice
Bridgemill Auto Care
12.2016 - 05.2019
Associate's degree - Liberal Arts & Sciences
Central Piedmont Community College
High school diploma - Liberal Arts & Sciences
Olympic High School