Cody Herrgesell

● Carrier Representative from Aug 2015 through July 2016 when I was promoted to Carrier Account Manager.

● Daily communication with 20+ carriers to facilitate daily/weekly/monthly routes running through several cities and states while simultaneously negotiating rates both internally and externally.

● Assisted management with interviewing and onboarding new hires through mentorship, weekly stand-up meetings, virtual training and managed a pod of 12 employees. 6 of 12 were promoted within 1 year of mentorship

● Grew a portfolio generating $525,000+ through 5500 truckloads over the course of 12 months. Sustaining those numbers from 2016 to 2022.

● Carrier Technology Representative, tasked with understanding and explaining new technology internally and externally.

● Established booking automation habits with 40% of carrier portfolio as well as 75% automated updates.

● Successfully assisted in onboarding new customer business leading to over $7,000,000 in annual net revenue by pricing projected lane rates and establishing new carrier relationships to support demands.

● Collaborated with fortune 500 companies to create SOP's, establish dedicated drop trailer solutions, and maintain relationships via conducting strategic business reviews.

● Grew TL volume 7-10% annually from 2015 to 2022.

• Supervised one or more lower-level management staff and other Store personnel
• Monitored staffing, scheduling and motivation of staff
• Recruited and hired new staff as needed
• Maintained a structured Store training program, as set forth by the corporate office
• Monitored operations to ensure standards are met and maintained regarding customer service, merchandise presentations, Store cleanliness, shrinkage, and operating cost controls
• Monitored deliveries to, and product movement within the Store to ensure effective inventory and merchandise management
• Ensured the fiscal integrity of the Store by accounting for all cash, merchandise and other Store assets
• Accountable for store sales, metrics, stock and merchandise flow.

• Supervised and scheduled 25+ volunteers and staff
• Conducted on site training for all volunteers before race days to ensure proper etiquette
• Managed all issues to promote smooth operations during race days
• Assembly and disassembly of all race obstacles
• Planned course mapping, event dates and maintenance of obstacles.

• Assisted in staffing, scheduling and shrink management
• Assisted guests with their retail shop purchases with a focus of snow sports equipment and merchandise
• Maintained inventory control, product ordering, restocking, and accurate inventory counts
• General customer service responsibilities
• Maintained a clean and presentable workspace including snow removal from adjacent areas.