Cody Janes
Alexandria,LA
Summary
Dynamic retail professional with proven sales proficiency at GameStop, excelling in customer service and inventory management. Recognized for enhancing product visibility and achieving sales goals through effective teamwork and problem-solving. Committed to delivering exceptional shopping experiences while maintaining cash handling accuracy and fostering customer loyalty.
Overview
4
4
years of professional experience
Work History
Retail Keyholder
GameStop
Alexandria, LA
10.2025 - Current
- Assisted with daily store operations, ensuring optimal customer service and product availability.
- Maintained accurate inventory levels through regular stock checks and replenishment processes.
- Supported team in achieving sales goals by promoting current promotions and new releases.
- Trained new employees on store policies, procedures, and best practices for customer engagement.
- Processed transactions efficiently using POS systems while maintaining cash handling accuracy.
- Resolved customer inquiries and concerns effectively, fostering a positive shopping experience.
Sales Associate
Lowes Home Improvment
Pineville, LA
07.2023 - 02.2025
- Assisted customers in locating products and providing detailed information on features.
- Maintained organized displays to enhance product visibility and customer engagement.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experiences.
- Collaborated with team members to restock merchandise and optimize inventory levels on the sales floor.
- Engaged with customers to understand their needs and recommend suitable home improvement solutions.
- Monitored stock levels and reported discrepancies to management for timely replenishment actions.
- Educated customers on product usage, maintenance, and safety procedures to promote informed purchases.
- Participated in training sessions to improve product knowledge and enhance customer service skills.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Monitored customers for signs of security concerns and escalated issues to management.
- Used in-store system to locate inventory and place special orders for customers.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Listened to customer needs and desires to identify and recommend optimal products.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Conducted product demonstrations to highlight features and benefits, influencing purchase decisions.
- Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Cashier
Super One Foods
Pineville, LA
07.2022 - 05.2023
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained cleanliness and organization of checkout area to ensure operational efficiency.
- Collaborated with team members to streamline checkout procedures and reduce wait times.
Education
High School Diploma -
Grant High School
Dry Prong, LA05-2023
Skills
Store operations
Cash handling accuracy
Sales proficiency
Merchandise display
Loss prevention strategies
Promotional planning
Customer service
Inventory monitoring
Alarm systems
Bank deposits
Sales quotas
Willingness to learn
Teamwork
Multitasking and prioritizing
Problem-solving
Time management
Attention to detail
Reliability
Critical thinking
Organizational skills
Active listening
Effective communication
Adaptability and flexibility
Timeline
Retail Keyholder
GameStop
10.2025 - Current
Sales Associate
Lowes Home Improvment
07.2023 - 02.2025
Cashier
Super One Foods
07.2022 - 05.2023
High School Diploma -
Grant High School