Cody Jones
Soldotna,AK
Summary
Results-driven professional with 10 plus years of experience in service management. Known for effective team leadership and problem-solving skills, consistently improving operational workflows and customer satisfaction. Ready to leverage expertise to drive impactful service operations.
Overview
7
7
years of professional experience
Work History
Service Manager
Elite Auto & Diesel Repair
Soldotna, AK
05.2024 - Current
- Managed service operations to ensure timely and efficient vehicle repairs.
- Coordinated scheduling of technicians to optimize workflow and minimize downtime.
- Oversaw inventory management, ensuring availability of essential parts and tools.
- Coordinated with other departments to maintain streamlined and productive workflow.
Commercial Parts Manager
AutoZone
Soldotna, AK
08.2021 - 05.2024
- Managed inventory levels, ensuring optimal stock availability and reducing excess parts.
- Oversaw team performance, providing mentorship and guidance to enhance operational efficiency.
- Implemented process improvements, streamlining order fulfillment and enhancing customer satisfaction.
- Conducted regular audits of stock accuracy, maintaining high standards of inventory integrity.
Service Manager
Dan's Automotive
Soldotna, AK
09.2018 - 07.2021
- Evaluated technician performance, providing feedback for continuous improvement in service delivery.
- Resolved customer complaints in professional and timely manner.
- Developed strong relationships with vendors and suppliers, resulting in improved product support and better pricing for customers.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
Education
High School Diploma -
Hawley High School
Hawley, TX05-2002
Skills
- Positive attitude
- Multitasking and organization
- Inventory management
- Invoice processing
- Problem-solving
- Workflow management
- Computer proficiency
- Ordering and identifying parts
Timeline
Service Manager
Elite Auto & Diesel Repair
05.2024 - Current
Commercial Parts Manager
AutoZone
08.2021 - 05.2024
Service Manager
Dan's Automotive
09.2018 - 07.2021
High School Diploma -
Hawley High School