Overview
Work History
Education
Skills
Timeline
Generic

Cody Karazia

Exeter ,PA

Overview

11
11
years of professional experience

Work History

Maintenance Associate

5 Star Senior Living
2024.02 - Current
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Operated varied hand and power tools to complete repairs.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Followed safety protocols to minimize workplace accidents.
  • Inspected and maintained equipment to keep items in top working condition.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
  • Improved equipment functionality by conducting regular maintenance checks and repairs.
  • Installed new locks, door handles, and door closers.
  • Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
  • Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Minimized production delays, responding swiftly to emergency breakdowns or unexpected malfunctions.
  • Enhanced safety measures by performing routine inspections and identifying potential hazards.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
  • Boosted overall productivity with timely preventive maintenance on key equipment.
  • Developed and implemented strategies to improve maintenance processes.
  • Maintained compliance with industry regulations and standards through meticulous record-keeping practices.
  • Assisted management in developing long-term plans for equipment upgrades and replacements.
  • Enhanced building security by upgrading and maintaining security systems and hardware.
  • Facilitated smoother operation of HVAC systems through regular maintenance and updates.
  • Improved compliance with health and safety regulations, conducting regular audits and making necessary adjustments.

Plaza Inspector

Prime, Inc
2018.08 - 2024.01
  • Inspect all trailers arriving at terminal
  • Tracking and documenting any and all repairs needed
  • Receive bills of lading per drop for new repower of trailer
  • Certified to conduct random drug tests on drivers
  • Utilize AS400 to track all trailer traffic at terminal
  • Engage with drivers to ensure excellent customer service
  • Inspect all tires for wear and tear. Will change as necessary to ensure DOT compliance and drive safety
  • Be a resource to all drivers and direct them to the appropriate personnel or department
  • Responsible for the daily upkeep of bays and all working areas
  • Communicate with shop foreman to ensure the needs of the business are being met
  • Inventory flatbed equipment

Sales Associate

NRG
2017.07 - 2018.08
  • Engaged customers
  • Educate potential clients about energy savings
  • Communicate electric rates and savings
  • Handle any questions regarding bills for electric provider
  • Resolve customer concerns and issues
  • Input all customer information into computerized database

Warehouse worker

Lowes Distribution
2017.03 - 2017.06
  • Selected inventory items to satisfy work order requirements.
  • Utilized forklift in a safe manner

Security Guard

Legion Security
2016.01 - 2016.11
  • Assigned various locations throughout Luzerne County
  • Conducted multiple rounds to ensure safety and security of location
  • Report any and all suspicious activity

Sales Associate

Coast to Coast
2015.11 - 2016.10
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Collaborated with team members to achieve monthly sales targets.
  • Collaborated with management team to develop sales strategies and goals, aligning with company objectives.

Sales Associate

CUTCO
2014.05 - 2016.04
  • Delivered positive experiences for potential customers with friendly demeanor even when faced with rejection or negative feedback.
  • Improved territory coverage by effectively managing time, planning efficient routes, and prioritizing high-potential areas.
  • Increased customer satisfaction by providing exceptional product knowledge and recommendations for various products.
  • Expanded customer base through engaging presentations, persuasive communication skills, and genuine rapport building.
  • Generated new leads by conducting thorough market research and identifying potential customers in targeted neighborhoods.
  • Enhanced sales performance by implementing effective door-to-door selling techniques and strategies.
  • Increased average transaction value by upselling additional products or services based on individual customer needs assessments.
  • Exceeded sales targets with a proactive approach to identifying customer needs and offering tailored solutions.
  • Promoted brand awareness to potential customers through professional representation of company values, mission, and products.
  • Ensured compliance with all company policies and local regulations when conducting sales activities in designated territories.
  • Provided valuable feedback to management regarding marketing materials effectiveness as well as suggestions for improvement.
  • Achieved sales quotas consistently despite challenging weather conditions or other external factors affecting door-to-door campaigns.
  • Maintained a high level of industry expertise through continuous training sessions, webinars, workshops, and self-directed learning initiatives.
  • Boosted referral business by consistently requesting referrals from satisfied customers during follow-up visits or phone calls.
  • Collaborated with team members to share best practices, market insights, and product updates for collective success in reaching sales goals.
  • Developed strong client relationships through consistent follow-up, addressing concerns, and delivering on promises.
  • Learned and implemented consultative selling skills to identify opportunities, overcome objections and close sales.
  • Traveled by foot or automobile to deliver or sell merchandise or services.
  • Completed documentation smoothly to finalize sales.
  • Handled cash, check and credit cards, processing transactions onsite for products and services.
  • Utilized persuasive sales techniques to convert leads into sales.

Education

High School diploma - undefined

Wyoming Area Secondary Center
Exeter, PA
01.2011

Skills

  • Customer service proficient
  • Familiar with multiple computer platforms to include Microsoft office, Decisive computer programing and AS400
  • Completed firefighting training and certification
  • Ability to multitask in fast paced environment
  • Can assess and quickly problem solve to ensure best outcome
  • Team player and will work to ensure the success of the business
  • Customer service
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Exceptional customer service
  • Relationship building
  • Outgoing personality
  • Flexible schedule
  • Verbal/written communication
  • Conflict resolution
  • Sales expertise
  • Sales strategies
  • Upselling
  • Professional demeanor
  • Building rapport
  • Sales goals attainment
  • Negotiation tactics
  • Sales trends

Timeline

Maintenance Associate

5 Star Senior Living
2024.02 - Current

Plaza Inspector

Prime, Inc
2018.08 - 2024.01

Sales Associate

NRG
2017.07 - 2018.08

Warehouse worker

Lowes Distribution
2017.03 - 2017.06

Security Guard

Legion Security
2016.01 - 2016.11

Sales Associate

Coast to Coast
2015.11 - 2016.10

Sales Associate

CUTCO
2014.05 - 2016.04

High School diploma - undefined

Wyoming Area Secondary Center
Cody Karazia