Cody Karazia
Exeter ,PA
Overview
11
11
years of professional experience
Work History
Maintenance Associate
5 Star Senior Living
2024.02 - Current
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Operated varied hand and power tools to complete repairs.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Installed new locks, door handles, and door closers.
- Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
- Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Minimized production delays, responding swiftly to emergency breakdowns or unexpected malfunctions.
- Enhanced safety measures by performing routine inspections and identifying potential hazards.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Boosted overall productivity with timely preventive maintenance on key equipment.
- Developed and implemented strategies to improve maintenance processes.
- Maintained compliance with industry regulations and standards through meticulous record-keeping practices.
- Assisted management in developing long-term plans for equipment upgrades and replacements.
- Enhanced building security by upgrading and maintaining security systems and hardware.
- Facilitated smoother operation of HVAC systems through regular maintenance and updates.
- Improved compliance with health and safety regulations, conducting regular audits and making necessary adjustments.
Plaza Inspector
Prime, Inc
2018.08 - 2024.01
- Inspect all trailers arriving at terminal
- Tracking and documenting any and all repairs needed
- Receive bills of lading per drop for new repower of trailer
- Certified to conduct random drug tests on drivers
- Utilize AS400 to track all trailer traffic at terminal
- Engage with drivers to ensure excellent customer service
- Inspect all tires for wear and tear. Will change as necessary to ensure DOT compliance and drive safety
- Be a resource to all drivers and direct them to the appropriate personnel or department
- Responsible for the daily upkeep of bays and all working areas
- Communicate with shop foreman to ensure the needs of the business are being met
- Inventory flatbed equipment
Sales Associate
NRG
2017.07 - 2018.08
- Engaged customers
- Educate potential clients about energy savings
- Communicate electric rates and savings
- Handle any questions regarding bills for electric provider
- Resolve customer concerns and issues
- Input all customer information into computerized database
Warehouse worker
Lowes Distribution
2017.03 - 2017.06
- Selected inventory items to satisfy work order requirements.
- Utilized forklift in a safe manner
Security Guard
Legion Security
2016.01 - 2016.11
- Assigned various locations throughout Luzerne County
- Conducted multiple rounds to ensure safety and security of location
- Report any and all suspicious activity
Sales Associate
Coast to Coast
2015.11 - 2016.10
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Collaborated with team members to achieve monthly sales targets.
- Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
Sales Associate
CUTCO
2014.05 - 2016.04
- Delivered positive experiences for potential customers with friendly demeanor even when faced with rejection or negative feedback.
- Improved territory coverage by effectively managing time, planning efficient routes, and prioritizing high-potential areas.
- Increased customer satisfaction by providing exceptional product knowledge and recommendations for various products.
- Expanded customer base through engaging presentations, persuasive communication skills, and genuine rapport building.
- Generated new leads by conducting thorough market research and identifying potential customers in targeted neighborhoods.
- Enhanced sales performance by implementing effective door-to-door selling techniques and strategies.
- Increased average transaction value by upselling additional products or services based on individual customer needs assessments.
- Exceeded sales targets with a proactive approach to identifying customer needs and offering tailored solutions.
- Promoted brand awareness to potential customers through professional representation of company values, mission, and products.
- Ensured compliance with all company policies and local regulations when conducting sales activities in designated territories.
- Provided valuable feedback to management regarding marketing materials effectiveness as well as suggestions for improvement.
- Achieved sales quotas consistently despite challenging weather conditions or other external factors affecting door-to-door campaigns.
- Maintained a high level of industry expertise through continuous training sessions, webinars, workshops, and self-directed learning initiatives.
- Boosted referral business by consistently requesting referrals from satisfied customers during follow-up visits or phone calls.
- Collaborated with team members to share best practices, market insights, and product updates for collective success in reaching sales goals.
- Developed strong client relationships through consistent follow-up, addressing concerns, and delivering on promises.
- Learned and implemented consultative selling skills to identify opportunities, overcome objections and close sales.
- Traveled by foot or automobile to deliver or sell merchandise or services.
- Completed documentation smoothly to finalize sales.
- Handled cash, check and credit cards, processing transactions onsite for products and services.
- Utilized persuasive sales techniques to convert leads into sales.
Education
High School diploma - undefined
Wyoming Area Secondary Center
Exeter, PA01.2011
Skills
- Customer service proficient
- Familiar with multiple computer platforms to include Microsoft office, Decisive computer programing and AS400
- Completed firefighting training and certification
- Ability to multitask in fast paced environment
- Can assess and quickly problem solve to ensure best outcome
- Team player and will work to ensure the success of the business
- Customer service
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Relationship building
- Outgoing personality
- Flexible schedule
- Verbal/written communication
- Conflict resolution
- Sales expertise
- Sales strategies
- Upselling
- Professional demeanor
- Building rapport
- Sales goals attainment
- Negotiation tactics
- Sales trends
Timeline
Maintenance Associate
5 Star Senior Living
2024.02 - Current
Plaza Inspector
Prime, Inc
2018.08 - 2024.01
Sales Associate
NRG
2017.07 - 2018.08
Warehouse worker
Lowes Distribution
2017.03 - 2017.06
Security Guard
Legion Security
2016.01 - 2016.11
Sales Associate
Coast to Coast
2015.11 - 2016.10
Sales Associate
CUTCO
2014.05 - 2016.04
High School diploma - undefined
Wyoming Area Secondary Center