Cody Ketterman
Fulks Run,VA
Summary
Skilled Parts Room Clerk with a strong background in customer service and quality control. Experienced in maintaining accurate inventory records and collaborating with teams to ensure operational efficiency and safety adherence.
Overview
13
13
years of professional experience
4
4
Certifications
Work History
Parts Room Clerk
Pilgrims Pride Corp
Edinburg, Virginia
06.2021 - Current
- Processed incoming inventory for efficient storage and organization.
- Maintained accurate records of stock levels and item locations.
- Operated forklifts to transport materials within the facility.
- Assisted team in completing daily operational tasks efficiently.
- Monitored product quality and reported discrepancies to supervisors.
- Collaborated with coworkers to ensure smooth workflow in the part room.
- Implemented safety protocols to maintain a secure working environment.
- Trained new employees on proper handling and storage procedures.
- Resolved customer complaints in a timely manner while maintaining professional demeanor.
- Received, inspected, inventoried, and distributed incoming shipments of parts from vendors.
- Organized, labeled, and stored all parts in the designated locations according to established procedures.
- Responded promptly to customer inquiries regarding availability of parts or services provided.
- Verified accuracy of stock levels and adjusted discrepancies accordingly.
- Collaborated with other departments to coordinate delivery schedules for customers' orders.
- Utilized computer systems to track inventory levels and generate reports.
- Maintained accurate inventory records by conducting periodic cycle counts and physical inventories.
- Ensured safety protocols were adhered to while operating machinery or performing manual labor tasks.
- Analyzed data from monthly reports to identify trends in sales activity or potential problem areas requiring further investigation.
- Processed returns and exchanges in accordance with company policies and procedures.
- Trained new employees on proper use of part room systems and processes.
- Provided excellent customer service by responding quickly to requests for assistance with locating items or providing product information.
- Developed strategies for improving part room organization, storage capacity, and inventory management processes.
- Managed the loading and unloading of trucks with supplies using appropriate material handling equipment such as forklifts or pallet jacks.
- Performed quality control inspection of incoming materials to ensure conformance with specifications.
- Monitored stock levels on a daily basis and placed orders when necessary.
- Ordered parts for repair or replacement needs as directed by supervisor.
- Inspected and recorded incoming and outgoing orders for count, damage and dates.
- Packed, sealed or affixed postage to prepare materials for shipping.
- Operated lift and hand trucks to transfer materials to and from target areas.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
Maintenance Mechanic
Mt View Rendering
Edinburg, Virginia
10.2016 - 03.2021
- Inspected machinery for wear and tear to ensure proper functionality.
- Maintained equipment by performing routine repairs and replacements as needed.
- Collaborated with team members to troubleshoot mechanical issues efficiently.
- Operated hand tools and power equipment to complete maintenance tasks.
- Documented maintenance activities and repairs for inventory management purposes.
- Followed safety protocols to maintain a safe working environment at all times.
- Coordinated with supervisors to prioritize urgent repair requests effectively.
- Repaired and replaced worn and defective parts.
- Operated forklifts, cranes and other heavy equipment as necessary in the completion of duties.
- Responded quickly to emergency maintenance requests in order to minimize downtime.
- Operated hand and power tools to complete repairs.
- Repaired equipment and machinery, performing maintenance according to updated industry standards.
- Installed, repaired and maintained equipment.
- Troubleshot and repaired malfunctioning components such as pumps, valves, bearings and shafts.
- Cleaned work areas after completing tasks to ensure safety compliance.
- Replaced worn or damaged parts to maintain efficient operation of machines.
Janitor
KBS Services
Bridgewater, Va
10.2015 - 10.2016
- Maintained cleanliness of floors, restrooms, and common areas daily.
- Operated cleaning equipment such as buffers and vacuums effectively.
- Replenished supplies in restrooms and break rooms regularly.
- Ensured compliance with safety and sanitation standards consistently.
- Assisted with waste disposal and recycling efforts throughout the facility.
- Reported maintenance issues to management for prompt resolution.
- Collaborated with team members to streamline cleaning processes effectively.
- Conducted routine inspections to uphold cleanliness standards continuously.
- Sweep, mop and vacuum floors of all areas.
- Clean and sanitize restrooms, sinks, countertops and other surfaces.
- Empty wastebaskets and trash containers.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
- Clean windows, walls, ceilings, carpets and furniture in assigned areas.
- Completed sweeping and vacuuming, glass cleaning and trash collecting.
- Kept building interiors appealing with routine deep cleaning of high-traffic areas.
- Ensure that all spills are cleaned up immediately to prevent any accidents from occurring.
Line Cook
Wendys Restaurant
Harrisonburg, Virginia
05.2015 - 06.2015
- Prepared high-quality food items according to standardized recipes and procedures.
- Maintained cleanliness and organization of kitchen workstations and equipment.
- Operated kitchen equipment safely and efficiently during food preparation tasks.
- Collaborated with team members to ensure timely service during peak hours.
- Followed food safety guidelines to handle, store, and prepare ingredients properly.
- Assisted in training new staff on cooking techniques and kitchen operations.
- Monitored inventory levels of ingredients and communicated needs to management.
Line cook
Taco Bell
Harrisonburg, Virginia
06.2014 - 07.2014
- Prepared menu items according to company recipes and standards.
- Maintained cleanliness and organization of kitchen workstations.
- Assisted in training new kitchen staff on food preparation techniques.
- Operated kitchen equipment like grills, fryers, and ovens safely.
- Stocked ingredients and supplies to ensure efficient workflow during peak hours.
- Cooked multiple orders simultaneously during busy periods.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Operated fryers and grills according to instructions to maintain safety and food quality.
Line Cook
Burger King
Broadway, Virginia
10.2013 - 05.2014
- Prepared high-quality food items according to standardized recipes and procedures.
- Maintained cleanliness and organization of kitchen workstations and equipment.
- Operated kitchen equipment safely and efficiently during food preparation tasks.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Communicated effectively with other staff members regarding orders and menu changes.
- Followed proper food handling methods and maintained correct temperature of food products.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
Education
High School Diploma -
Broadway High School
Broadway, VA06-2015
Diesel Technology - Diesel Mechanic
Massanutten Technical
Harrisonburg, VA06-2015
Skills
- Inventory management
- Forklift operation
- Quality control
- Parts organization
- Customer service
- Record keeping
- Safety compliance
- Time management
- Communication skills
- Team collaboration
- Problem solving
- Attention to detail
- Purchase order management
- Cycle counting
- Labeling and tagging
- Safety procedures
- Returns processing
- Stock control
- Shipping and receiving
- Packing and unpacking
- Parts identification
- Vendor engagement
- Prioritization
- Invoice processing
- Communication
- Microsoft office
- Excellent communication
- Teamwork
- Problem-solving abilities
- Inventory monitoring and management
- Computer literacy
- Data recording
- Invoice and manifest review
- Load Unloading
- SAP implementation
Certification
NOCTI Certificate in Diesel Technology
Timeline
Parts Room Clerk
Pilgrims Pride Corp
06.2021 - Current
Maintenance Mechanic
Mt View Rendering
10.2016 - 03.2021
Janitor
KBS Services
10.2015 - 10.2016
Line Cook
Wendys Restaurant
05.2015 - 06.2015
Line cook
Taco Bell
06.2014 - 07.2014
Line Cook
Burger King
10.2013 - 05.2014
High School Diploma -
Broadway High School
Diesel Technology - Diesel Mechanic
Massanutten Technical