Cody Koehn
Newton,KS
Summary
Dynamic business owner with a proven track record at Koehn Tire & Auto, excelling in operations management and customer relations. Expert in financial oversight and marketing strategies, driving significant growth. Skilled in staff training and relationship building, fostering a high-performance team dedicated to exceptional service and client satisfaction.
Overview
12
12
years of professional experience
1
1
Certification
12
12
years of professional experience
1
1
Certification
Work History
Owner
Koehn Tire & Auto
Newton, KS
10.2024 - Current
- Managed daily operations, ensuring efficient service delivery and customer satisfaction.
- Developed inventory management processes to optimize stock levels and reduce waste.
- Trained and mentored staff on automotive repair techniques and customer service best practices.
- Implemented marketing strategies to increase local visibility and attract new customers.
- Oversaw financial management, including budgeting, expense tracking, and profitability analysis.
- Established strong supplier relationships to enhance product quality and negotiate favorable terms.
- Analyzed customer feedback to identify areas for service improvement and implement solutions.
- Coordinated scheduling to ensure timely completion of repairs while maximizing workforce efficiency.
Delivery Driver
Uber
Wichita, KS
05.2023 - 09.2024
- Navigated delivery routes efficiently, ensuring timely service to customers.
- Managed customer interactions, resolving issues and enhancing satisfaction.
- Conducted vehicle inspections regularly to maintain safety standards.
- Utilized GPS technology for optimal route planning and navigation.
Sales Expert
Asurion
Wichita, KS
01.2023 - 05.2023
- Developed strong customer relationships to enhance retention and satisfaction.
- Conducted product demonstrations to effectively showcase features and benefits.
- Provided tailored solutions to meet customer needs, resulting in increased sales conversions.
- Delivered replacement phones to customers as soon as the same day they filed an insurance claim.
Traveling Certified Nursing Assistant
Cascade Health Services
Wichita, KS
11.2021 - 01.2023
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained accurate patient records, enhancing communication within care teams.
- Implemented infection control procedures, promoting a safe environment for patients.
- Provided compassionate care to patients in diverse healthcare settings.
Traveling Certified Nursing Assistant
Trinity Nursing Staff
Wichita, KS
11.2017 - 04.2020
- Assisted nursing staff with daily patient assessments and vital sign monitoring.
- Administered medications and treatments as directed by healthcare professionals.
- Maintained accurate patient records and documentation to ensure compliance.
- Collaborated with multidisciplinary teams to enhance patient care quality.
- Trained new staff on best practices in patient support and safety protocols.
Warehouse Operator/Delivery Driver
Sears Hometown Outlet
Newton, KS
06.2014 - 05.2016
- Operated forklifts to transport materials efficiently throughout warehouse facility.
- Maintained inventory accuracy through regular audits and cycle counts.
- Coordinated shipping and receiving schedules, optimizing delivery timelines.
- Trained new staff on safety protocols and operational procedures.
Education
High School Diploma -
Newton High School
Newton, KS05-2003
Certificate of Technical Studies - Nursing
Hutchinson Community College
Hutchinson, KS05-2002
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Project management
- Operations management
- Business management
- Project estimating
- Staff management
- Marketing
- Team oversight
- Financial management
- Staff hiring
- Business development
- Business launch
- Business marketing
- Negotiation
- Sales leadership
- Regulatory compliance
Certification
- Licensed CNA - #124931