Cody Linhart
Chicago,USA
Summary
Qualified Massage Therapist with solid background in patient care and administrative support. Efficiently managed patient care, scheduling, registration, and coordination, ensuring seamless operations. Demonstrated strong communication and problem-solving skills to enhance patient satisfaction and streamline processes.
Overview
11
11
years of professional experience
Work History
Patient Service Representative
Advocate Good Samaritan Hospital
Downers Grove, IL
10.2025 - Current
- Greeted and accurately registers patients in EMR system verifying essential billing and demographic information.
- Coordinated scheduling of patient appointments (phone and in-person requests) accurately and efficiently.
- Reviewed encounter forms for accuracy and completeness, checks with physician for missing information
- Entered patient charges into the EMR system according to established policies and procedures.
- Ensured the availability of properly prepared patient medical records, daily schedules and related forms. Maintained medical record including loose filing and re-filing of charts daily. Pulled and prepared charts for appointments
Clinical Liaison
Community Home Physicians
Oakbrook Terrace, IL
09.2023 - 10.2025
- Collaborated with patients, their families/caregivers, and healthcare professionals to develop a comprehensive plan of care that promotes health and meets the patient’s care goals.
- Provided education to improve patient and family health literacy on patient’s condition and treatment plan.
- Helped with facilitating patient access to appropriate medical and specialty providers as well as other care coordination team support.
- Provided timely communication and follow up with patients, families, and healthcare providers regarding changes in patient condition.
- Served as a point of contact, advocate, and informational resources for patient, family, care team and community resources as needed.
LifeClinic Coordinator
Life Time
Oakbrook Terrace, IL
11.2024 - 04.2025
- Communicated with patients and prospective patients while engaging with their care
- Ensured patients completed all necessary forms and accounts where accurate
- Worked with doctors and to ensure accurate medical records and treatment plans
- Collected and processed payments
- Managed my clinic as well as remote clinic patient schedules ensuring accurate according to patients treatment plan
Wellness Coordinator
Lambert Risk Management Services, Inc
Chicago, IL
07.2023 - 09.2024
- Helped plan and cohost Wellness events such as health assessments/screenings, internal and external physical activities, community service activities and other mental and financial programs targeted in the company’s health and wellness strategy.
- Interacted and communicated with event providers, hosts, participants, etc. to coordinate a smooth and successful event.
- Supported the execution of the HR Wellness lead or partnered events for maximum positive outcomes.
- Assisted in the coordination, planning, and delivery of seminars and events promoting healthy lifestyles and increased participation in the Wellness Program initiatives.
- Coordinated the activities of the wellness program, its vendors, healthcare carriers, and/or consultant as they pertain to delivering the Wellness programs.
Wellness Administrator
Raden Wellness
Highwood, IL
12.2022 - 06.2023
- Manage a high volume of calls and emails in a prompt, accurate and professional manner
- Collaborated with General Internist and nursing team to assess patient health outcomes and adjust wellness plans accordingly.
- Process patient orders, scheduling, IV treatments, and resolve order issues and assure on time and accuracy
- Helped facilitate health education workshops, screenings, and preventative care campaigns to promote healthier lifestyles.
- Accurately update and maintain patient chart and records
- Ensured compliance with HIPPA, facility policies, and state regulations.
Wellness Administrator/Massage Therapist
Chicago Conservative Care
Chicago, IL
08.2020 - 11.2022
- Served as first point of contact for patients, coordinating appointments, insurance authorizations, and follow-up care.
- Supported physicians and nurses by maintaining accurate patient records and ensuring timely communication of test results and referrals.
- Provided massage therapy, cupping, active release, and trigger point therapy to clientele.
- Process patient orders, scheduling, IV treatments, and resolve order issues and assure on time and accuracy
- Courteously and accurately respond to customer inquiries and concerns
Patient Services Coordinator/Massage Therapist
Body Works Health and Wellness
Chicago, IL
12.2019 - 08.2020
- Served at first point of contact for patients, coordinating, and follow-up care.
- Manage and coordinate all patient needs, treatment, procedures, etc for our Chiropractor
- Supported physicians and nurses by maintaining accurate patient records and ensuring timely communication of test results and referrals.
- Provided massage therapy, cupping, and trigger point therapy to clientele
- Solved patient inquiries and concerns with professionalism and compassion, enhancing overall satisfaction.
Massage Therapist
Breton Chiropractic
Mount Prospect, IL
08.2019 - 12.2019
- Manage a high volume of calls and emails in a prompt, accurate and professional manner
- Provided massage therapy, trigger point therapy, and ultrasound therapy to clientele
- Process patient orders, scheduling, and resolve order issues and assure on time and accuracy
- Courteously and accurately respond to customer inquiries and concerns
- Accurately update and maintain patient chart and records
Chiropractic Assistant/Massage Therapist
Ross Chiropractic
Chicago, IL
09.2018 - 08.2019
- Manage a high volume of calls and emails in a prompt, accurate and professional manner
- Manage and coordinate all patient needs, treatment, procedures for Chiropractors
- Process patient orders, scheduling, IV treatments, and resolve order issues and assure on time and accuracy
- Provided massage therapy, cupping, active release, and trigger point therapy to clientele
- Courteously and accurately respond to customer inquiries and concerns
Front Desk Coordinator
Abundant Life Chiropractic
Belton, MO
07.2018 - 09.2018
- Manage a high volume of calls and emails in a prompt, accurate and professional manner
- Manage and coordinate all patient needs, treatment, procedures, etc for General Internist.
- Process patient orders, scheduling, IV treatments, and resolve order issues and assure on time and accuracy
- Courteously and accurately respond to customer inquiries and concerns
- Accurately update and maintain patient chart and records
Guest Services Associate
Chicago Stars FC
Chicago, IL
09.2024 - Current
- Welcome fans, provide directions and distribute promotional items as fans enter gates.
- Enhance fan experience by answering questions and ensuring any customer service issue is addressed prompt and in a friendly manner.
- Ensure a safe environment for fans by reporting any potential safety hazards.
- Assist with other fan-related match day tasks as necessary
Office Coordinator
Professional Builders
Kansas City, MO
03.2016 - 06.2018
- Managed office operations, including scheduling appointments, coordinating meetings, and maintaining office supplies
- Developed and implemented efficient filing systems to ensure easy access to important documents
- Handled incoming calls and emails professionally, directing inquiries to appropriate staff members
- Assisted in the onboarding process of new employees by preparing workstations and providing necessary resources
- Managed inventory of office supplies and placed orders when necessary to maintain adequate stock levels
Chiropractic Assistant/Massage Therapist
Bigbie Chiropractic Office
Lexington, SC
09.2014 - 03.2016
- Manage a high volume of calls and emails in a prompt, accurate and professional manner
- Manage and coordinate all patient needs, treatment, procedures, etc for chiropractors
- Process patient orders, scheduling, treatments, and resolve order issues and assure on time and accuracy
- Provided massage therapy, active release and trigger point therapy to clientele
- Courteously and accurately respond to customer inquiries and concerns
Education
Master of Science - Kinesiology And Exercise Science
University of South Dakota
Vermillion, SD12.2024
Bachelor of Science - Community Health Education
Southern New Hampshire University
Manchester, NH12.2022
Technical Diploma - Professional Clinical Massage Bodywork
Southeastern College
North Charleston, SC04.2012
Timeline
Patient Service Representative
Advocate Good Samaritan Hospital
10.2025 - Current
LifeClinic Coordinator
Life Time
11.2024 - 04.2025
Guest Services Associate
Chicago Stars FC
09.2024 - Current
Clinical Liaison
Community Home Physicians
09.2023 - 10.2025
Wellness Coordinator
Lambert Risk Management Services, Inc
07.2023 - 09.2024
Wellness Administrator
Raden Wellness
12.2022 - 06.2023
Wellness Administrator/Massage Therapist
Chicago Conservative Care
08.2020 - 11.2022
Patient Services Coordinator/Massage Therapist
Body Works Health and Wellness
12.2019 - 08.2020
Massage Therapist
Breton Chiropractic
08.2019 - 12.2019
Chiropractic Assistant/Massage Therapist
Ross Chiropractic
09.2018 - 08.2019
Front Desk Coordinator
Abundant Life Chiropractic
07.2018 - 09.2018
Office Coordinator
Professional Builders
03.2016 - 06.2018
Chiropractic Assistant/Massage Therapist
Bigbie Chiropractic Office
09.2014 - 03.2016
Master of Science - Kinesiology And Exercise Science
University of South Dakota
Bachelor of Science - Community Health Education
Southern New Hampshire University
Technical Diploma - Professional Clinical Massage Bodywork
Southeastern College