Cody Mallory
East Hampton
Summary
Dynamic General Manager with a proven track record at Cassetta Management, excelling in sales analysis and cost control. Expert in inventory management and staff training, driving operational efficiency and enhancing customer satisfaction. Successfully optimized profits through strategic cost management, fostering a motivated team environment.
Overview
12
12
years of professional experience
Work History
General Manager
Cassetta Management
Portland
05.2017 - Current
- Analyzed sales figures and trends to develop sales strategies that maximize profits.
- Monitored daily operations to ensure adherence to established policies and procedures.
- Maintained accurate inventories of food, supplies and equipment.
- Provided direction, guidance and motivation to team members.
- Performed administrative tasks such as payroll processing and accounts receivable management.
- Scheduled staff shifts and monitored labor costs.
- Resolved customer complaints in a professional manner.
- Optimized profits by controlling food, beverage and labor costs by establishing portion control and quality standards.
Crew Member
Cassetta Management
Portland
05.2013 - 05.2017
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Assisted management team with inventory counts of food products and beverage supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Performed cashier duties such as taking orders, collecting payments and providing change.
Education
Bachelor of Science - Business Administration
University of Connecticut
Hartford, CT05-2017
Skills
- Sales analysis and cost control
- Inventory management
- Purchasing
- Payroll administration and staff scheduling
- Customer service
- Training and development
References
References available upon request.
Timeline
General Manager
Cassetta Management
05.2017 - Current
Crew Member
Cassetta Management
05.2013 - 05.2017
Bachelor of Science - Business Administration
University of Connecticut
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