Experienced with overseeing daily operations and ensuring compliance with policies. Utilizes strong leadership and organizational skills to guide teams effectively. Knowledge of fostering productive and safe work environment.
Overview
5
5
years of professional experience
Work History
Person in Charge
BJ's Wholesale
Taylor, MI
02.2025 - 11.2025
Oversaw daily operations to ensure efficient workflow and adherence to safety protocols.
Mentored team members on best practices, enhancing overall productivity and morale.
Implemented inventory management strategies to optimize stock levels and reduce waste.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Collaborated with cross-functional departments to achieve company-wide goals and improve overall business performance.
Omni Supervisor
BJ's Wholesale
Taylor, MI
04.2023 - 02.2025
Supervised daily operations, ensuring compliance with safety and quality standards.
Trained and mentored team members on best practices in customer service.
Implemented inventory management procedures to optimize stock levels and reduce waste.
Coordinated scheduling for staff to meet peak demand periods efficiently.
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Front End Supervisor
BJ's Wholesale
Taylor, MI
01.2023 - 04.2023
Supervised daily operations ensuring optimal front-end efficiency and customer service.
Resolved customer complaints promptly, improving overall satisfaction ratings in store experience.
Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
Ensured compliance with company policies and local regulations through regular audits of cash registers, transaction records, and employee behaviors on duty.
Coached and mentored team members for better performance, leading to higher levels of productivity and job satisfaction.
Managed inventory levels in the front-end area to avoid stockouts or overstock situations, ensuring optimal product availability.
Omni Ambassador
BJ's Wholesale
Taylor, MI
04.2022 - 01.2023
Enhanced customer satisfaction by ensuring timely and accurate fulfillment of retail orders.
Processed and fulfilled online customer orders for pickup.
Handled high-volume orders with attention to detail and a focus on accuracy.
Utility Clerk
BJ's Wholesale
Taylor, MI
04.2021 - 04.2022
Maintained cleanliness and organization of assigned areas to enhance overall facility appearance.
Emptied trashcans and transported waste to collection areas.
Worked flexible hours across night, weekend, and holiday shifts.