Cody McLeod
Larsen
Summary
Committed customer service professional with expertise in conflict resolution and team building. Focused on enhancing patient experiences through effective training and operational strategies. Demonstrates strong communication skills and drives efficiency in service delivery.
Overview
1
1
year of professional experience
Work History
Receptionist
Mcginnis Chiropractic
Winneconne
07.2025 - Current
- Managed phone inquiries and provided timely assistance to patients, enhancing overall patient experience.
- Communicated with patients to ensure understanding of procedures and appointments.
- Coordinated appointment scheduling and ensured accuracy of patient records for efficient office operations.
Assistant Manager
Cattails Supper Club
Fremont
11.2024 - Current
- Coordinated training sessions for new hires to enhance workplace integration.
- Mentored newly hired employees, enhancing their understanding of various company programs.
- Supported development of operational strategies to drive efficiency and productivity.
- Worked as a bartender and server while overseeing kitchen flow.
Education
Business Administration And Management
University of Wisconsin, La Crosse
La Crosse, WI05-2029
GED -
Winneconne High School
Wisconsin06-2025
Skills
- Customer service
- Communication skills
- Conflict resolution
- Employee training
- Team building
- Sales strategy
- Upselling techniques
Timeline
Receptionist
Mcginnis Chiropractic
07.2025 - Current
Assistant Manager
Cattails Supper Club
11.2024 - Current
Business Administration And Management
University of Wisconsin, La Crosse
GED -
Winneconne High School