- Throughout my life, I've enjoyed staying in touch with the outdoors From hunting and fishing, hiking and kayaking, being outdoors has been a necessity Sports have also been a large factor in building my communication and determination skills I'm competitive in everything I do, always wanting to succeed I chose a degree in electrical engineering because of my love for robotics and the problem-solving capabilities that are achievable
Cody McNabb
Lakeland,FL
Summary
Knowledgeable and dedicated customer service professional with extensive experience in multiple departments. Solid team player with an outgoing, positive demeanor and proven skills in establishing rapport with peers. Proven ability to enhance customer satisfaction through effective communication and teamwork. Motivated to contribute to company success. Specializing in quality, speed, and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships, and growing businesses. Adept at multitasking in fast-paced environments, ensuring high standards while maintaining a calm demeanor under pressure.
Overview
5
5
years of professional experience
Work History
Customer Service Office Staff Member
Publix
Lakeland, FL
04.2021 - 08.2024
- Part Time
- Full Time 04/27/2024- 05/24/2025
- Managed high call volume while maintaining a professional demeanor, ensuring timely assistance for all customers.
- Trained new hires on company procedures and best practices for handling customer inquiries efficiently and effectively.
- Developed rapport with customers through friendly communication, building trust in the brand, and promoting loyalty.
- Ensured strict adherence to organizational policies regarding privacy, security, and overall customer safety during all interactions.
- Cross-trained and provided backup support for organizational leadership.
- Cross trained in multiple different departments such as seafood, grocery, and bakery.
Line Cook
Taco Bell
Lakeland, FL
06.2019 - 07.2019
- Part Time
- Prepared multiple orders simultaneously during peak periods with a high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Education
Bachelor of Science - Electrical Engineering
University of Central Florida
Orlando, FL05.2027
High School Diploma -
Mckeel School of Technology
Lakeland, FL05.2021
Skills
- Strong work ethic
- Teamwork and collaboration
- Time management
- Attention to detail
- Multitasking Abilities
- Problem-solving
- Calm and professional under pressure
Engineering Projects
- Op-Amp Amplifier Design & Testing
- Built and tested inverting and non-inverting op-amp amplifier circuits using lab equipment.
- Measured voltage gain, phase shift, input/output waveforms, and output voltage limits.
- Compared experimental results with LTspice simulations and component datasheet values.
Technical Skills
- Circuit Design & Analysis: Op-amps, BJTs, diodes, rectifiers, amplifier gain, phase shift, frequency response, biasing, small-signal analysis
- Simulation & Design Software: LTspice, Vivado, MATLAB, CPUlator, MARS, Microsoft Excel.
- Lab Equipment: Oscilloscope, function generator, digital multimeter, DC power supply, breadboarding, circuit troubleshooting
Interests
Timeline
Customer Service Office Staff Member
Publix
04.2021 - 08.2024
Line Cook
Taco Bell
06.2019 - 07.2019
Bachelor of Science - Electrical Engineering
University of Central Florida
High School Diploma -
Mckeel School of Technology