Cody Mortis
Los Angeles,CA
Overview
17
17
years of professional experience
Work History
Server
Cabra
City of Los Angeles, California
03.2021 - 08.2024
- Served hotel guests under Top Chef winner Chef Stephanie Izard.
Trainer/Lead Server
Del Frisco's Double Eagle Steakhouse
Century City, California
01.2019 - 03.2020
- Trained new hires on company policies and service protocols.
- Lead comprehensive menu knowledge and company culture sessions for staff to enhance customer experience.
General Manager
La Poubelle Bistro
01.2017 - 09.2018
- Coordinated diverse staff functions to enhance operational efficiency.
- Trained job candidates and made staffing decisions based on performance evaluations.
- Managed a staff of 40, including team leads and an assistant manager.
- Assessed payroll accuracy, ensuring proper payment and time punch compliance.
- Oversaw inventory control processes to maintain optimal stock levels.
- Managed vendor relationships and contracts, ensuring effective interactions.
- Developed and enforced standard operating procedures to streamline operations.
- Processed cash requisitions, prepared reimbursement reports, and maintained detailed invoice records.
- Managed social media
Server/ Trainer
Hinoki & The Bird
Century City, California
04.2013 - 01.2017
- Contributed to successful opening of David Myers restaurant, receiving rave reviews in Century City.
- Trained new hires on company procedures to ensure operational consistency.
- Featured in Bon Appétit: 50 Best New Restaurants list and John Mariani's Best New Restaurants of 2013 for Esquire.
- Recognized for serving Best Lobster Roll in LA by LA Weekly.
Server/Bartender
Rockwell Table & Stage
Los Angeles, California
06.2009 - 03.2013
- Delivered exceptional service in fine dining, cabaret showroom, and open-air patio nightclub.
- Collaborated with Crumble Catering to provide fine dining service for high-profile events, including Elton John Oscar party.
Assistant Manager
Abercrombie & Fitch
Syracuse, New York
02.2008 - 11.2008
- Hired, scheduled, and trained employees while recruiting new associates for company needs.
- Oversaw shipment processing and ordering to ensure effective inventory management.
- Managed financial operations, including register variances and deposits.
- Resolved customer service issues to enhance overall satisfaction.
- Maintained visual merchandising standards as directed by corporate guidelines.
Education
Bachelor of Arts - Psychology
State University of New York
Oswego, NY2007
Skills
- Operations/staff management
- Relationship building
- Sales/Marketing/Upselling
- Fostering a positive work environment
- SOP Development
- Microsoft Office
Timeline
Server
Cabra
03.2021 - 08.2024
Trainer/Lead Server
Del Frisco's Double Eagle Steakhouse
01.2019 - 03.2020
General Manager
La Poubelle Bistro
01.2017 - 09.2018
Server/ Trainer
Hinoki & The Bird
04.2013 - 01.2017
Server/Bartender
Rockwell Table & Stage
06.2009 - 03.2013
Assistant Manager
Abercrombie & Fitch
02.2008 - 11.2008
Bachelor of Arts - Psychology
State University of New York