Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cody Newland

Colmesneil

Summary

Dynamic Digital Shopper at Walmart with a strong work ethic and expertise in e-commerce strategy. Enhanced customer satisfaction through effective order fulfillment and personalized recommendations, driving upselling opportunities. Coached junior team members, fostering a collaborative environment while mastering shipping logistics to ensure timely product delivery.

Experienced with digital shopping and e-commerce strategies to optimize online purchasing experiences. Utilizes data analysis to gain insights into consumer behavior and drive sales improvements. Knowledge of digital marketing techniques and customer satisfaction principles to enhance user engagement and loyalty.

Digital shopping professional with comprehensive understanding of e-commerce trends and consumer behavior. Proven ability to streamline online purchasing processes and enhance customer satisfaction. Strong emphasis on team collaboration and achieving results, showcasing flexibility and reliability. Expertise in digital marketing and data-driven decision-making.

Overview

10
10
years of professional experience

Work History

Digital Shopper

Walmart
09.2015 - Current
  • Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
  • Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
  • Tracked substitutions and informed customers of changes.
  • Analyzed customer behavior data to create personalized recommendations, leading to more effective upselling and cross-selling opportunities.
  • Coached and mentored junior team members in best practices for e-commerce operations, fostering a collaborative work environment conducive to growth and development.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Education

Bachelor in Forensic Chemistry - Forensic Science

Lamar University
Beaumont, TX
12-2024

High School Diploma -

Silsbee High School
Silsbee, TX
06-2014

Skills

  • Order fulfillment
  • E-commerce strategy
  • Promotional planning
  • Shipping logistics
  • Decision-making
  • Flexible schedule
  • Strong work ethic

Timeline

Digital Shopper

Walmart
09.2015 - Current

Bachelor in Forensic Chemistry - Forensic Science

Lamar University

High School Diploma -

Silsbee High School