Cody Nix
Palm Bay
Summary
Professional armed service technician with comprehensive expertise in security protocols, equipment maintenance, and operational support. Skilled in team collaboration, adapting to changing situations, and ensuring mission success. Strong attention to detail, effective problem-solving abilities, and reliable presence in high-stress environments.
Overview
7
7
years of professional experience
Work History
Security Support
L3 Harris
Palm Bay, FL
09.2025 - 11.2025
- Oversaw control, accountability, and destruction of classified documents and media in compliance with federal regulations and security directives.
- Oversaw document control inventories, ensuring accurate tracking of classified materials entering and exiting controlled areas.
- Oversaw monitoring of intrusion detection systems (IDS) and addressed alarms and security anomalies.
- Conducted verification of personnel and contractor clearances to ensure compliance with security protocols.
- Oversaw issuance tracking and control of visitor badges to uphold access control compliance.
- Administered and maintained controlled media records within automated logistics and database systems.
- Managed secure dispatch and receipt of classified materials to ensure compliance with regulatory standards.
Delivery Associate
K&M Last Mile LLC
Melbourne, USA
11.2024 - 02.2025
- Safely drive and operate your delivery vehicle at all times.
- Utilize hand held device for routing information, customer delivery information. Comfortably drove in varying weather conditions.
- Li packages up to 50 lbs.
- Finish my route within the timely manner hitting 25 stops an hour.
- Managed route planning to optimize delivery schedules and reduce transit times.
- Coordinated timely deliveries to ensure customer satisfaction and operational efficiency.
Customer Service / Administrative Clerk
Brevard County Tax Collector
Brevard County, USA
05.2024 - 06.2024
- Processed driver's license services including renewals, replacements, address changes, and issuance of Florida state identification cards.
- Assisted customers with vehicle registrations and title transactions in compliance with Florida statutes and county ordinances.
- Issued and renewed business tax receipts and licenses, verifying documentation and eligibility.
- Collected taxes, fees, penalties, and interest while resolving customer account discrepancies.
- Delivered professional customer service via in-person, phone, and electronic inquiries.
- Maintained accurate transactional and financial records to support accountability and audit readiness.
- Processed tax payments efficiently, ensuring accurate recording and timely completion of transactions.
- Managed customer inquiries, providing information on tax assessments and payment options.
- Maintained organized filing systems for confidential taxpayer documents and records.
Cyber Systems Operator
United States Air Force
USA
08.2018 - 08.2023
- Reviewed 30+ weekly SAAR forms, ensuring proper authorization, signatures, and access justification.
- Verified personnel security clearances and SAP access using government security databases and systems.
- Maintained detailed records of clearance statuses and SAP access for unit personnel.
- Provided procedural and policy guidance to team members regarding security clearance and access processes.
- Coordinated with Asset Management to track and maintain accountability of physical and digital assets.
- Administered user and administrative accounts to ensure network security and compliance.
- Led and prioritized support ticket resolution for multiple shops, ensuring timely issue resolution.
- Trained squadron members on security protocols, supporting compliance and mission readiness.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Identified issues, analyzed information, and provided solutions to problems.
Education
Highschool Diploma -
Allen D Nease
Ponte Vedra05-2018
Skills
- Problem-solving skills
- Document management
- Transaction oversight
- Customer support
- Effective time management
- Quality assurance
- Detail-oriented approach
- Problem Solving
- Communication
- National security support
- Security support
- IT support management
- Security best practices
- Technician support
Accomplishments
- Documented and resolved 850+ which led to 100% Task Ticket Resolution.
- Supervised team of 8 staff members.
Languages
Korean
English, Fluent
Korean, Basic
Timeline
Security Support
L3 Harris
09.2025 - 11.2025
Delivery Associate
K&M Last Mile LLC
11.2024 - 02.2025
Customer Service / Administrative Clerk
Brevard County Tax Collector
05.2024 - 06.2024
Cyber Systems Operator
United States Air Force
08.2018 - 08.2023
Highschool Diploma -
Allen D Nease