Cody Nolen
Norman,Oklahoma
Summary
Results-oriented leader with a strong focus on operational excellence and team development. Demonstrated success in surpassing revenue goals, resource optimization, and process scalability. Recognized for promoting accountability and driving significant enhancements in productivity, compliance, and profitability.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Premises Technician
AT&T
Oklahoma, Oklahoma
02.2024 - Current
- Executed installation and troubleshooting of fiber and copper networks for seamless service delivery.
- Collaborated with cross-functional teams to meet aggressive timelines while ensuring high service standards.
- Performed complex premise upgrades, emphasizing safety through pole climbing and specialized fiber training.
- Installed and maintained network equipment at customer locations to optimize performance.
- Educated customers on product usage and troubleshooting techniques to improve user experience.
Route Sales Representative
ImageFIRST
Oklahoma, Oklahoma
10.2024 - 02.2025
- Optimized inventory management and drove revenue growth through consultative upselling of products.
- Expanded product adoption, directly contributing to company growth and surpassing territory performance goals.
- Developed strong customer relationships to secure repeat business and improve satisfaction metrics.
- Conducted product knowledge training for new sales representatives on services provided.
District Manager in Training
Journeys
Oklahoma, Oklahoma
12.2020 - 10.2024
- Achieved $2M district revenue through a 21% sales growth, leading operations across seven retail locations.
- Mentored and promoted four store managers, enhancing leadership pipelines via internal development programs.
- Designed inventory control initiatives, improving budget performance by 4% and maintaining 98% accuracy.
- Certified Store Auditor, ensuring compliance with corporate standards and operational excellence.
Store Manager/Various Roles
Dollar General
Oklahoma, Oklahoma
07.2016 - 12.2020
- Reversed high shrink trends, reducing inventory loss by 9% and protecting $900K in revenue by declassifying two stores.
- Directed operations across budgeting, staffing, merchandising, and loss prevention initiatives.
- Fostered accountability and collaboration, improving employee retention and customer service ratings.
- Recruited, trained, and supervised new employees to strengthen team capabilities.
- Developed weekly work schedules for store personnel to optimize workforce efficiency.
Skills
- Strategic project leadership
- Vendor management
- Budget optimization
- Infrastructure deployment
- Quality assurance
- Process improvement
- Team development
- Stakeholder engagement
- Revenue optimization
- Inventory management
- Relationship building
- Multitasking skills
Certification
- Pole Climbing Certified (AT&T)
- Copper and Fiber Technician Training (AT&T)
- Certified Store Auditor (Journeys)
- Basic Life Support (BLS)
Timeline
Route Sales Representative
ImageFIRST
10.2024 - 02.2025
Premises Technician
AT&T
02.2024 - Current
District Manager in Training
Journeys
12.2020 - 10.2024
Store Manager/Various Roles
Dollar General
07.2016 - 12.2020
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