Cody Nolen
Yukon
Summary
Resourceful Premises Technician known for high productivity and efficient task completion. Skilled in technical troubleshooting, equipment maintenance, and safety protocols. Excel in communication, problem-solving, and time management, ensuring smooth operations and client satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Premises Technician
AT&T
02.2025 - Current
- Execute installation and troubleshooting of fiber and copper networks for seamless service delivery.
- Collaborate with cross-functional teams to meet aggressive timelines while ensuring high service standards.
- Perform complex premise upgrades, emphasizing safety through pole climbing and specialized fiber-optic workspaces.
- Install and maintain network equipment at customer locations to optimize performance.
- Educate customers on product usage and troubleshooting techniques to improve user experience.
Route Sales Representative
ImageFIRST
10.2024 - 02.2025
- Optimized inventory management and drove revenue growth through consultative upselling of products.
- Expanded product adoption, directly contributing to company growth and surpassing territory performance goals.
- Developed strong customer relationships to secure repeat business and improve satisfaction metrics.
- Conducted product knowledge training for new sales representatives on services provided.
District Manager In Training
Journeys
12.2020 - 10.2024
- Achieved $2M district revenue through a 21% sales growth, leading operations across seven retail locations.
- Mentored and promoted four store managers, enhancing leadership pipelines via internal development programs.
- Designed inventory control initiatives, improving budget performance by 4% and maintaining 98% accuracy.
- Certified Store Auditor, ensuring compliance with corporate standards and operational excellence.
Store Manager
Journeys
07.2016 - 12.2020
- Reversed high shrink trends, reducing inventory loss by 9% and protecting $900K in revenue by declassifying two stores.
- Directed operations across budgeting, staffing, merchandising, and loss prevention initiatives.
- Fostered accountability and collaboration, improving employee retention and customer service ratings.
- Recruited, trained, and supervised new employees to strengthen team capabilities.
Skills
- Strategic Project Leadership
- Vendor Management
- Budget Forecasting
- Infrastructure Deployment
- Quality Assurance
- Process improvement
- Team Development
- Stakeholder Engagement
- Revenue Optimization
- Inventory Management
- Relationship Management
- Organization and Multitasking
Certification
- Pole Climbing Certified (AT&T)
- Copper and Fiber Technician Training (AT&T)
- Certified Store Auditor (Journeys)
- Basic Life Support (BLS)
Affiliations
- Union Steward
- PMEI Feedback Committee
- Technician Safety Committee
Timeline
Premises Technician
AT&T
02.2025 - Current
Route Sales Representative
ImageFIRST
10.2024 - 02.2025
District Manager In Training
Journeys
12.2020 - 10.2024
Store Manager
Journeys
07.2016 - 12.2020