Cody Ophus
Minneapolis,MN
Summary
Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Completes service orders quickly and maintains accuracy in documentation. Committed to providing superior service and clear client communication.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Service Technician
Peak Living
04.2022 - Current
- Perform all work that produces clean, safe and attractive common areas
- Conduct ongoing inspections of common areas and building systems.
- Perform service tasks in compliance with company policies.
- Respond to service requests within 24 hours, ensuring prompt issue resolution.
- Review and oversee work performed by vendors to ensure quality standards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
Store Manager
Midwest Vapers
08.2015 - 04.2022
- Responsible for ordering and maintaining stock of all products
- Recruited, hired, and trained staff members, fostering a productive team environment.
- Delivered high-quality customer service, resolving issues and ensuring customer satisfaction.
- Implemented strategies to improve store performance and increase sales.
Education
High School Diploma -
Mounds View
Arden Hills, MN06.2013
Skills
- Customer service
- Time management
- Painting
- Training
- Communication skills
- Work Documentation
- Preventive Maintenance
- Time tracking
- Scheduling and Coordination
Certification
EPA Section 608 – Universal, ESCO Group
Timeline
Service Technician
Peak Living
04.2022 - Current
Store Manager
Midwest Vapers
08.2015 - 04.2022
High School Diploma -
Mounds View
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