Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Medical Claims Specialist Manager
JND Legal Administration
06.2018 - 10.2023
Hire, supervised and train a team ensuring they meet performance goals and deadlines.
Maintain compliance with all applicable regulations and guidelines: Stay updated on and ensure adherence to state and federal healthcare regulations and internal compliance policies.
Build and maintain strong relationships with key partners: Collaborate with providers to ensure complete and accurate documentation, and negotiate to resolve any issues.
Attend conferences, workshops and training sessions to remain updated on changes in the industry and make changes as needed to maintain peak efficiency.
Develop and implement efficient workflow and processes for claim review and processing.
Delegate tasks and projects effectively to optimize team performance
Develop and implement quality assurance programs to ensure the highest quality services.
Manage and resolve client inquiries and complaints
Maintain detailed records and reporting of all pertinent activity.
Captain (O-3)
U.S. Army
06.2008 - 09.2013
Skilled at working independently and collaboratively in a team environment.
Excellent communication skills, both verbal and written while working in a team setting providing support and guidance.