Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cody Lane Sams

Waco,TX

Summary

Dedicated professional with history of meeting company goals while utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Note: Since deciding to relocate to Rockport, I have had my eye on your establishment, I follow y'all on all social media, the aesthetic and environment that y'all provide is exactly what I am looking for. I am hoping for the opportunity to show what I can bring.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Bartender

Barnetts Whiskey House
03.2023 - Current
  • Bar manager and trusted key holder to ensure the success and safety of the restaurant.
  • Consulted with managers to organize special events and promotions.
  • Served high customer volumes during special events, nights, and weekends.
  • Oversaw and performed opening and closing duties, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar and restaurant presentable and well-stocked to meet customer needs.
  • Recruited and trained new bartenders and barbacks to help maintain talented team.

Client Service Specialist-II

Principal Financial
10.2022 - 03.2023
  • Built and maintained professional relationships with clients.
  • Provided knowledgeable service and support for customer financial reporting needs.
  • Coordinated and processed multimillion dollar transactions, updated trust accounts, and issued transaction statements.
  • Ensured an adequate amount of liquid funds available in each trust account to cover monthly and quarterly activity.
  • Communicated daily with clients via email, phone, and video conference calls.
  • Reviewed and ensured accuracy of trust agreement documents.

Mitigation Specialist

Wardlaw Claims Service
06.2021 - 10.2022
  • Kept up-to-date on claim progress by frequently reviewing records and reporting findings to clients.
  • Worked directly with a multitude of restoration and insurance companies daily
  • Investigated and assessed damage to property and reviewed property damage estimates.
  • Analyzed information gathered by investigations to report findings and recommendations.
  • Interviewed agents and contractors to correct errors or omissions and investigate discrepancies.
  • Utilized multiple computer programs including Xactimate, Excel, Catapult, Window Office, etc.

Server

Ninfa's Mexican Restaurant
06.2016 - 06.2021
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Education

High School Diploma -

Lorena High School
Lorena, TX
05.2016

Skills

  • Management Experience
  • Craft Bartending Experience
  • Speed Bartending Experience
  • Guest Relations
  • Exceptional Attention to Detail
  • Verbal and Written Communication
  • Professional Relationships
  • Customer Service and Rapport

Certification

  • Food handler Certification
  • Texas Alcoholic Beverage Commission Certification
  • Licensed Insurance Adjuster in the following states: Texas, California, North Carolina, South Carolina, Georgia, Maine, Connecticut, and West Virginia
  • IICRC Certified Water Restoration Technician

Timeline

Bartender

Barnetts Whiskey House
03.2023 - Current

Client Service Specialist-II

Principal Financial
10.2022 - 03.2023

Mitigation Specialist

Wardlaw Claims Service
06.2021 - 10.2022

Server

Ninfa's Mexican Restaurant
06.2016 - 06.2021

High School Diploma -

Lorena High School
Cody Lane Sams