Cody Schacht
Tigard,OR
Summary
Compassionate Housing Retention Specialist experienced in assisting the houseless population. Hardworking and dedicated to achieving the desired organizational mission. Offers excellent problem-solving, conflict resolution, and communication abilities.
Overview
14
14
years of professional experience
1
1
Certification
Work History
MSS Housing Retention Specialist
Do Good Multnomah
03.2023 - Current
- Increase participants housing retention rates through effective case management.
- Enhance participants self-sufficiency with proactive communication and referrals to local community resources.
- Reduce risk of evictions by mediating between participants and property management.
- Advocate timely resolutions of landlord-tenant issues.
- Develop strong relationships with local property managers and external community resources to ensure participants needs are met.
MSS Peer Support Specialist
Do Good Multnomah
09.2022 - 03.2023
- Supported participants by offering emotional support and guidance while respecting each individual's autonomy.
- Provided trauma-informed approach for participants through active listening and empathy.
- Provided crisis intervention and harm reduction techniques, utilizing de-escalation skills if necessary.
- Collaborated with team colleagues on the Mobile Supportive Services to develop case management plans for participants.
- Assisted participants in setting realistic goals and provided support during their journey towards achieving them.
Case Manager
Do Good Multnomah
02.2022 - 09.2022
- Coordinated essential services for participants in a congregate shelter, resulting in improved overall well-being.
- Collaborated daily with multidisciplinary teams to identify and address participants needs.
- Achieved positive outcomes for participants by developing and implementing individualized comprehensive case management plans.
- Facilitated communication between participants and external providers through consistent follow-ups.
- Maintained accurate caseload documentation, ensuring compliance with organizational policies, regulations and confidentiality requirements, including HIPAA and PHI standards.
Barber
Platinum Fade Salon
01.2010 - 01.2020
- Elevated client satisfaction by providing personalized haircuts and grooming services based on individual preferences.
- Handled administrative tasks such as appointment scheduling, inventory management, and cash handling to ensure effective salon operations.
- Demonstrated exceptional time management skills to accommodate multiple appointments daily while minimizing wait times for clients.
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and work areas.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
Education
High School Diploma -
Ida B. Wells
Portland06.2009
Skills
- Active Listening
- Boundary Setting
- Motivational Interviewing
- Advocacy
- Documentation
- Procedure Compliance
- Time management and Organizational Skills
- Problem-solving
- Adaptability and Flexibility
- Teamwork and Collaboration
Certification
- Certified PSS and Recovery Mentor April 28th, 2023-July 10th, 2025
Timeline
MSS Housing Retention Specialist
Do Good Multnomah
03.2023 - Current
MSS Peer Support Specialist
Do Good Multnomah
09.2022 - 03.2023
Case Manager
Do Good Multnomah
02.2022 - 09.2022
Barber
Platinum Fade Salon
01.2010 - 01.2020
High School Diploma -
Ida B. Wells
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