Cody Slubowski
Mount Clemens,MI
Summary
Dynamic professional with experience as a Dispatcher at RSC Mechanical, excelling in effective schedule coordination and client relations. Proven ability to optimize operations through geolocation analysis and analytical problem-solving. Recognized for developing strong customer relationships and enhancing team efficiency while training new dispatchers on best practices.
Overview
11
11
years of professional experience
Work History
Dispatcher
RSC Mechanical
Clinton Township, MI
08.2024 - 02.2025
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Made a schedule daily for HVAC/Refrigeration techs to follow for the next day.
- Worked with the Parts department to ensure the jobs were getting done in a timely manner.
- Monitored GPS tracking systems to track the location of vehicles in real-time and make necessary adjustments to optimize efficiency.
- Developed strong relationships with customers by providing exceptional service experiences during interactions over the phone or email.
- Assisted in training new dispatchers on standard operating procedures (SOPs) for effective coordination of logistics operations.
US Navy Corpsman
United States Navy, USN
Pensacola, FL
03.2014 - 03.2020
- Oversight of junior sailor and helping to manage their workloads.
- Assist health care professionals in providing medical care to Navy personnel and their families.
- Adhered to established policies and procedures for satisfactory audit rating.
- Upheld high level of service to patients by assisting in different ways, displaying professionalism and responding appropriately to questions and concerns.
- Improved quality processes for increased efficiency and effectiveness.
Education
High School Diploma -
Melvindale High School
Melvindale06-2013
Skills
- Customer service
- Decision-making
- Active listening
- Attention to detail
- Problem-solving
- Dispatching field personnel
- Critical thinker
Timeline
Dispatcher
RSC Mechanical
08.2024 - 02.2025
US Navy Corpsman
United States Navy, USN
03.2014 - 03.2020
High School Diploma -
Melvindale High School