Cody Slubowski
Mount Clemens,MI
Summary
Dynamic professional with experience as a Dispatcher at RSC Mechanical, excelling in effective schedule coordination and client relations. Proven ability to optimize operations through geolocation analysis and analytical problem-solving. Recognized for developing strong customer relationships and enhancing team efficiency while training new dispatchers on best practices.
Overview
11
11
years of professional experience
Work History
Dispatcher
RSC Mechanical
08.2024 - 02.2025
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Made a schedule daily for HVAC/Refrigeration techs to follow for the next day.
- Worked with the Parts department to ensure the jobs were getting done in a timely manner.
- Monitored GPS tracking systems to track the location of vehicles in real-time and make necessary adjustments to optimize efficiency.
- Developed strong relationships with customers by providing exceptional service experiences during interactions over the phone or email.
- Assisted in training new dispatchers on standard operating procedures (SOPs) for effective coordination of logistics operations.
US Navy Corpsman
United States Navy, USN
03.2014 - 03.2020
- Oversight of junior sailor and helping to manage their workloads.
- Assist health care professionals in providing medical care to Navy personnel and their families.
- Adhered to established policies and procedures for satisfactory audit rating.
- Upheld high level of service to patients by assisting in different ways, displaying professionalism and responding appropriately to questions and concerns.
- Improved quality processes for increased efficiency and effectiveness.
Education
High School Diploma -
Melvindale High School
Melvindale06-2013
Skills
- Customer service
- Decision-making
- Active listening
- Attention to detail
- Problem-solving
- Dispatching field personnel
- Critical thinker
Timeline
Dispatcher
RSC Mechanical
08.2024 - 02.2025
US Navy Corpsman
United States Navy, USN
03.2014 - 03.2020
High School Diploma -
Melvindale High School
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