Cody Smith
East Brunswick
Summary
Results-driven Inside Sales Manager with a focus on strategic business development and revenue enhancement. Expert in leading sales teams, optimizing territory management, and fostering long-lasting client relationships. Committed to implementing effective sales processes that align with company objectives and drive measurable outcomes.
Overview
8
8
years of professional experience
Work History
Sales Associate
AMARCO Products
Warren
11.2023 - Current
- Managed inbound opportunities and inquiries from flooring and general contractors, providing product support and recommendations that led to new business opportunities.
- Maintained strong customer relationships by acting as an extension of their team and proactively offering solutions to address potential issues.
- Provided accurate quotes and sales orders for our customers to use for their projects.
- Collaborated with architects and designers to create new projects utilizing our products.
Inside Sales Manager, Learning & Development
SHI International Corp.
Somerset
09.2022 - 11.2023
- Ensured proper onboarding and training of newly hired Inside Account Managers and Inside Sales Mentors.
- Managed a team of Inside Sales Mentors who directly supported the development of newly hired Inside Account Managers.
- Collaborated with L&D and Inside Sales leadership to identify knowledge gaps in newly hired Inside Account Managers and implement targeted solutions.
- Updated team structure and training content to ensure relevance and effectiveness for direct reports in performing their roles.
- Tracked and reported progress of direct reports and newly hired Inside Account Managers to Inside Sales leadership.
- Supported the Public Sector division of Inside Sales by coordinating with Inside Sales leadership on team placements for newly hired Inside Account Managers.
Inside Sales Mentor, Public Sector Inside
SHI International Corp.
Somerset
10.2021 - 09.2022
- Provided support, training, and guidance to newly hired Inside Account Executives during their new hire training program and through their transition on newly assigned accounts.
- Tracked progress of Inside Account Executive trainees, documenting development, strengths, weaknesses, and delivering weekly feedback to management.
- Conducted biweekly check-ins with new hires, offering performance feedback to support their growth throughout training.
- Monitored daily workload to ensure trainees effectively utilized SHI resources and applications while adhering to SHI processes and core values.
- Shadowed tenured Inside Account Executives to assist with employee development, including inbox organization and workday prioritization.
Inside Account Executive, Public Sector Inside
SHI International Corp.
Somerset
08.2018 - 10.2021
- Grew existing and new customer business through outbound calls, emails, and RFP responses, enhancing customer engagement.
- Supported small to medium sized local government and healthcare customers, generating new business across three territories.
- Collaborated with multiple channel partners and vendors to create unique solutions to aid customers' specific business needs and use cases.
- Conducted quarterly business reviews with customers to support relationships and keep up to date with new and existing opportunities.
- Executed quoting and order entry, addressing post sales issues and questions to ensure customer satisfaction.
Education
Bachelor of Science - Sports Management, Business Administration
William Paterson University
Wayne, New Jersey01-2016
Skills
- Account and territory management
- Strategic business development
- Lead generation and pipeline growth
- Team collaboration and development
- Microsoft SharePoint and Dynamics 365
- Power BI and QuickBooks
- Webex and Dynamics AX
- Customer relationship management
Websites
Timeline
Sales Associate
AMARCO Products
11.2023 - Current
Inside Sales Manager, Learning & Development
SHI International Corp.
09.2022 - 11.2023
Inside Sales Mentor, Public Sector Inside
SHI International Corp.
10.2021 - 09.2022
Inside Account Executive, Public Sector Inside
SHI International Corp.
08.2018 - 10.2021
Bachelor of Science - Sports Management, Business Administration
William Paterson University