Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager

Cody Spangler

Ocala,FL

Summary

Accomplished Operations Manager with a proven track record at FedEx Ground, enhancing operational efficiency and employee retention through expert team leadership and problem-solving. Excelled in fostering a safe, productive environment, significantly reducing workplace accidents and driving performance improvements. Skilled in operations management and staff development, achieving notable success in high-pressure scenarios.

Overview

8
8
years of professional experience

Work History

Operations Manager

FedEx Ground
07.2019 - 04.2024
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Package Handler

FedEx Ground
08.2016 - 07.2019
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Contributed to increased productivity by working effectively in high-pressure situations.
  • Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.

Education

Vanguard High School
Ocala, FL

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Operations monitoring
  • Operational efficiency
  • Decision-making
  • Employee relations and conflict resolution
  • Staff management

Timeline

Operations Manager

FedEx Ground
07.2019 - 04.2024

Package Handler

FedEx Ground
08.2016 - 07.2019

Vanguard High School

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Cody Spangler