CODY S. PINZON
Austin,TX
Summary
Experienced new home sales manager skilled in CRM, team building, and customer satisfaction. Recognized for exceptional customer service and ability to handle challenging tasks. Achieved Sales Manager of the Year and community of the year for 2023. On track to close over 23 Million in sales for 2024.
Overview
23
23
years of professional experience
Work History
New Home Sales Manager
Westin Homes
Austin, TX
10.2022 - Current
- Developed and implemented sales strategies to increase revenue of new home sales.
- Created and maintained strong relationships with potential buyers, real estate agents, and other stakeholders.
- Conducted weekly meetings with the team to review goals and progress towards increasing sales performance.
- Managed the entire sales process from initial contact through closing of new home sale transactions.
- Analyzed market conditions and trends in order to recommend pricing changes for new home listings.
- Developed marketing materials such as brochures, flyers, and promotional items for advertising campaigns.
- Provided customer service support for prospective buyers by answering questions about floor plans, financing options, amenities.
- Supported sales team members to drive growth and development.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Coached, developed and motivated team to achieve revenue goals.
- Resolved customer complaints regarding sales and service.
- Coordinated with contractors, architects, engineers and other professionals throughout the construction phase of each project.
- Built sales forecasts and schedules to reflect desired productivity targets.
Sales Assistant
Westin Homes
Austin, TX
01.2020 - 10.2022
- Greeted customers and provided them with information about the new homes for sale.
- Westin Homes is proud to lead the market in providing the best product and interior design of new homes in Houston and Austin, Texas.
- Conducted walkthroughs of model homes to demonstrate features and benefits.
- Provided detailed explanations of floor plans, options, amenities, and home site locations.
- Maintained accurate records of all sales transactions.
- Followed-up with customers throughout the building process to ensure satisfaction with their purchase decisions.
- Responded to customer inquiries promptly and professionally via phone or email.
- Informed customers of available incentives and discounts on new home purchases.
Sales Manager
Gexa Energy
01.2002 - 01.2003
- Company Overview: Gexa Energy is one of the fastest growing retail electricity providers in the U.S
- And has served residential and commercial customers in Texas since 2002
- Managing organizational sales by developing a business plan that covers sales, revenue and expense controls
- Meeting planned sales goals
- Setting individual sales targets with the sales team
- Overseeing the activities and performance of the sales team
- Coordinating with marketing on lead generation
- The ongoing training of your salespeople
- Developing your sales team through motivation, counseling and product knowledge education
- Promoting the organization and products
- Understand our ideal customers and how they relate to our products
- Gexa Energy is one of the fastest growing retail electricity providers in the U.S
- And has served residential and commercial customers in Texas since 2002
Education
Bachelor of Science Degree - Psychology
LIBERTY UNIVERSITY
Skills
- Business Development
- Sales
- Revenue Growth
- Profit Growth
- Customer Outcome Strategies
- Business Relationships
- Technical Expertise
- Project Management
- Coordination
- Interior Design
- Performance Targets
- Adobe Creative Suite
- Website Design
- Website Maintenance
- Microsoft 365
- Social Media
- Real Estate Videos
- Editing
- Uploading
- Sales closing
- Customer Service
- Client Relationship Management
- Sales coordination
- Team building
- Market Research
- Data Confidentiality
- Sales Forecasting
- Performance Analysis
- Sales analytics
- Sales Targeting
- Brand Marketing
- Account Management
- Sales strategy development
- Contract Management
Affiliations
- Board Member, YoungLife Matagorda County (Nonprofit Organization)
- Board Member, Texas Ambush Softball Inc. (Nonprofit Organization)
- AYack Poverty Corporate Photographer
- National Association of Professional Child Photographers (NAPCP)
- Now I Lay Me down to Sleep
Accomplishments
- White Diamond Circle Award for Closing Volume
Recognized for outstanding performance in new home sales at Westin Homes, Austin division. This award highlights my dedication and hard work in achieving high sales volumes. - Community of the Year Award for New Home Sales
Honored for exceptional service and commitment to excellence in new home sales. This award reflects our team’s collective effort and the trust and support of our clients.
I am committed to providing exceptional service and expertise in new home sales, consistently striving to exceed client expectations. My achievements are a testament to my dedication and the collaborative efforts of my team.
References
References available upon request.
Timeline
New Home Sales Manager
Westin Homes
10.2022 - Current
Sales Assistant
Westin Homes
01.2020 - 10.2022
Sales Manager
Gexa Energy
01.2002 - 01.2003
Bachelor of Science Degree - Psychology
LIBERTY UNIVERSITY
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