Dynamic sales professional with a proven track record at MarineMax/Sail & Ski Center, adept in relationship selling and exceptional communication. Leveraged expertise in customer satisfaction and professionalism to significantly enhance client base through strategic relationship building. Excelled in consultative sales, ensuring high levels of customer satisfaction and loyalty.
Overview
34
34
years of professional experience
Work History
New Home Sales Consultant
Westin Homes
05.2024 - 12.2024
Conducted regular follow up with prospective buyers maintaining interest levels.
After follow-up, scheduled 3-4 appointments per week to show buyers prospective homes.
Passionate about learning and committed to continual improvement.
Developed and maintained relationships with realtors and their clients.
Boating Sales Consultant
MarineMax/Sail & Ski Center
04.2000 - 09.2015
Remained in the top five in revenue at $2.5 - 3M during tenure in sales.
Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Generated increased sales revenue through effective lead generation and follow-up efforts.
Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Provided sales and customer service assistance to walk-in traffic.
Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual and team goals and targets.
Increased referral business by establishing a strong rapport with existing clients, leading to positive word-of-mouth recommendations and an expanded customer base.
Built relationships with customers and community to promote long-term business growth.
Originally assisted in building the operations team and establishing daily procedures for the dealership.
Assistance Makeready Manager
Sail & Ski Center
04.2000 - 09.2015
Performed and directed all tasks associated with operational and sales department needs.
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving operational issues promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Specialist (P) - 13 Bravo: Self Propelled Cannon
United States Army
09.1990 - 01.1994
As Howitzer Driver, goal was to transport team safely and tirelessly to next location and fire mission.
Skilled at working independently and collaboratively in a team environment.
Demonstrated respect, friendliness & willingness to help wherever needed.
Deployed to The Desert twice and returned safely while completing the mission.
Education
High School Diploma -
Humble High School
Humble, TX
01.1990
Skills
Relationship selling
Reliability
Excellent communication
Customer satisfaction
Relationship building
Professionalism
Timeline
New Home Sales Consultant
Westin Homes
05.2024 - 12.2024
Boating Sales Consultant
MarineMax/Sail & Ski Center
04.2000 - 09.2015
Assistance Makeready Manager
Sail & Ski Center
04.2000 - 09.2015
Specialist (P) - 13 Bravo: Self Propelled Cannon
United States Army
09.1990 - 01.1994
High School Diploma -
Humble High School
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