Cody Stewart
St. Petersburg,FL
Summary
Reliable and upbeat retail and customer successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
5
5
years of professional experience
Work History
Retail Associate
Woodcraft
Clearwater, FL
05.2018 - 03.2019
- Pursued resolutions to achieve complete satisfaction, including tracking down hard-to-find merchandise at diverse locations
- Greeted customers, helped locate merchandise and suggested suitable options
- Monitored sales floor and merchandise displays to ensure presentable condition, taking corrective action such as restocking or reorganizing products
- Organized store merchandise racks and displays to promote and maintain visually appealing environments
- Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior
- Composed store budget by analyzing sales data, including profit and loss statements
- Circulated assigned areas of sales floor to identify customer service opportunities and maintain condition of displays
- Answered customer questions regarding merchandise and pricing
- Protected purchase items with proper bagging and wrapping to prevent damage
- Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns
- Expressed to customers passion for company brand, products, services and solutions
- Provided professional telephone customer service pertaining to orders, promotions, store operations and products
- Assisted customers by answering questions and fulfilling requests
- Engaged in on-going development of personal selling skills and product knowledge
- Displayed merchandise by arranging in appealing and orderly way to boost sales
- Processed information and merchandise through POS register system
- Helped customers manage large purchases by collecting items from shelves and storage locations
- Operated company vehicles and heavy equipment with focus on safety and risk management
- Managed product staging to efficiently transfer items between receiving, storage and shipping locations
- Maintained strong vendor connections at all stages, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors
- Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight
- Transferred inventory to and from target destinations using forklift's and other transportation vehicles
Retail Associate
Local Longboard Company
Saint Petersburg, FL
06.2014 - 03.2019
- Protected purchase items with proper bagging and wrapping to prevent damage
- Organized store merchandise racks and displays to promote and maintain visually appealing environments
- Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions
- Used consultative sales approach to understand customer needs and recommend relevant offerings
- Kept on top of changes to store products and promotions to maintain strong sales
- Pursued resolutions to achieve complete satisfaction, including tracking down hard-to-find merchandise at diverse locations
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction
- Assisted customers by answering questions and fulfilling requests
- Displayed merchandise by arranging in appealing and orderly way to boost sales
Machine Builder
Wise Parts & Services
Largo, FL
03.2017 - 05.2018
- Assembled equipment and components according to design specifications
- Used milling machines to create and assemble parts
- Created templates and patterns for fabricating different parts
- Cleaned and organized shop floor to maximize productivity and minimize safety hazards
- Unloaded deliveries and used equipment such as hand trucks and forklift's to move materials to correct locations
- Inspected and tested components, assemblies and power tools for proper functionality
- Closely inspected parts to ensure cleanliness and free of contaminants
- Built containers and pack parts in accordance with detailed packing specifications
- Planned and paced work efficiently in order to meet daily, weekly, project or production goals
- Recognized and reported defective material and equipment to shift supervisor
- Executed entire assembly process by accurately interpreting set-up sheets, work orders, drawings or blueprints
- Conducted quality assurance inspections on finished components and determined any unnoticed issues
- Checked position and alignments of each component to prevent errors and minimize materials waste
- Sampled and tested final products to check conformance with production tolerances
- Made and revised set ups on test strands previously calibrated by other staff
- Followed outlined specifications to implement effective assembly plans
- Kept work areas clean by removing trash and debris and organized all tools in preparation for next shift
- Received and processed both written and verbal instructions, prints and work orders
- Compared parts to stock lists and material parameters to check compliance and identify non-conforming parts
- Correctly and safely used variety of hand tools, saws and cutting equipment to carry out job duties
- Installed protective devices such as bracing, padding, or strapping to prevent shifting or damage during shipping
- Expertly assembled millwork products such as doors, windows, cabinets and counters
- Repainted and precisely touched-up components and assemblies
- Removed rough spots to enhance parts alignment and improve finishes
- Verified part Numbers and placed parts in appropriate shipping containers
Millwork Specialist
Funktionhouse Urban Lumber & Furnishings
Saint Petersburg, FL
06.2016 - 01.2017
- Achieved production targets and produced high-quality work by utilizing correct cutting tools, accessories and management strategies for specific customer needs
- Moved controls to properly position tools and workpieces, set specific feeds and determine cut depths for optimal operations
- Boosted production success by taking on extra tasks, collaborating with team members, sharing expertise with new employees and looking for ways to boost efficiency
- Protected team members and boosted performance by operating equipment safely and in accordance with company compliance measures
Custom Furniture Builder
Stine Custom Woodworks LLC
Saint Petersburg, FL
06.2014 - 06.2016
- Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance
- Maintained proper fit and appearance of cabinets and countertops to fit into desired installation area
- Developed and retained excellent tool and machinery skill, including mastery of table saw, band saws, edge bander, clamps and drills, and utilized knowledge to produce consistent, top-quality work
- Studied project plans and blueprints to determine required materials and specifications, plan projects and coordinated necessary supplies
- Installed crown molding and other trim components to finish interior spaces with desired looks
- Adjusted workflow and materials to meet production deadlines, coordinating additional resources to meet challenging timelines
Retail Associate
Tjmaxx
St.petersburg, FL
09.2015 - 12.2015
- Used POS system to process sales, returns, online orders and gift card activations
- Answered product questions with up-to-date knowledge of sales and store promotions
- Assisted customers by answering questions and fulfilling requests
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction
- Protected purchase items with proper bagging and wrapping to prevent damage
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers
- Balanced and organized cash register by handling cash, counting change and storing coupons
- Approached browsing customers to initiate conversations to determine buying preferences
- Monitored sales floor and merchandise displays to ensure presentable condition, taking corrective action such as restocking or reorganizing products
- Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention
- Greeted customers, helped locate merchandise and suggested suitable options
- Helped customers manage large purchases by collecting items from shelves and storage locations
- Expressed to customers passion for company brand, products, services and solutions
- Actively engaged customers to provide general assistance and information on store merchandise
- Pursued resolutions to achieve complete satisfaction, including tracking down hard-to-find merchandise at diverse locations
- Provided professional telephone customer service pertaining to orders, promotions, store operations and products
Education
High School Diploma -
St.petersburg High-school
St.petersburg, Florida06-2014
Skills
- Scheduling flexibility
- Reliability
- Positive and engaging demeanor
- Cash register operation
- Computer skills
- Proactivity
- Approachability
- Verbal and written communication
- Customer service
- Organization
- Goal-oriented
- Employee relations
- Luxury furniture sales
- Planning and Organization
- Client relations strength
- Strategic sales knowledge
- Stocking
- Retail merchandising experience
- POS systems knowledge
- Motivated team player
- Computer literate
- Merchandising
- Positive and friendly
- Shipment processing
- Retail sales
- Personable
- Shipping procedures understanding
- Customer-oriented
Timeline
Retail Associate
Woodcraft
05.2018 - 03.2019
Machine Builder
Wise Parts & Services
03.2017 - 05.2018
Millwork Specialist
Funktionhouse Urban Lumber & Furnishings
06.2016 - 01.2017
Retail Associate
Tjmaxx
09.2015 - 12.2015
Retail Associate
Local Longboard Company
06.2014 - 03.2019
Custom Furniture Builder
Stine Custom Woodworks LLC
06.2014 - 06.2016
High School Diploma -
St.petersburg High-school