Dedicated hospitality professional with a commitment to delivering outstanding customer service. Expertise in multitasking, addressing customer inquiries, and maintaining organized environments. Strong team player, adaptable to changing demands, and focused on achieving results through effective communication.
Work History
Bartender
9 Months
Tavern on Rush | 01.2026 - Current
Implemented new cocktail recipes to expand menu offerings and attract clientele.
Assisted in managing inventory, tracking supplies, and placing orders.
Assisted in managing inventory, tracking supplies, and placing orders as needed.
Maintained cleanliness and organization of bar area to ensure compliance with health regulations.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Bartender
1 Year 4 Months
The Vig WL | 09.2024 - 01.2026
Achieved high levels of guest satisfaction through expertly crafted cocktails and seamless multi-course dining experiences. Enhanced Ensured cleanliness throughout establishment standards by utilizing systematic checklists to uphold operational integrity. Streamlined payment processing and cash handling procedures to elevate service efficiency.
Mixed cocktails and beverages efficiently to enhance guest satisfaction.
Maintained cleanliness and organization of bar area to ensure compliance with health standards.
Provided exceptional customer service by engaging patrons and addressing inquiries promptly.
Served high customer volumes during special events, nights, and weekends.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Bartender
6 Months
Welcome to the Farm | 08.2024 - 02.2025
Ensured guest satisfaction through attentive service, precise pouring of spirits and beers, and maintained cleanliness and organization of bar area.
Executed closing procedures for the establishment, ensuring all tasks were completed for end-of-day operations.
Prepared and served a variety of cocktails and beverages to enhance customer satisfaction.
Server
6 Months
Texan Taco Bar | 03.2024 - 09.2024
Guest satisfaction, upselling, Executed arrangements for large parties, ensuring smooth service and coordination., multitasking, Performed side work to maintain cleanliness and organization in dining area., taking orders, closing out checks
Provided exceptional customer service in high-volume dining environment.
Managed order accuracy and timeliness to enhance guest satisfaction.
Maintained cleanliness and organization of dining area for optimal guest experience.
Assisted in training new servers on menu knowledge and service protocols.
Bar Manager, Bartender, Server
2 Years 6 Months
Utopian Tailgate/Roots Pizza | 08.2021 - 02.2024
Assisted in managing budgets for operational efficiency. Addressed guest complaints to enhance customer satisfaction. Supported inventory ordering to maintain stock levels. Utilized checklists to uphold cleanliness standards. Collaborated with suppliers to negotiate favorable terms. Contributed to developing signature drinks to attract customers. Assisted in scheduling staff to ensure adequate coverage. Participated in hiring processes to build a capable team. Promoted workplace safety through adherence to regulations. Facilitated beverage training sessions for staff development. Delegated tasks to optimize workflow. Aided in financial closeouts for accurate reporting. Processed payroll efficiently to ensure timely payments. Managed tip distribution to uphold fairness.
Oversaw daily bar operations, ensuring smooth service and guest satisfaction.
Trained and supervised staff on cocktail preparation and customer service standards.
Developed seasonal drink menus, incorporating customer feedback and current trends.
Implemented cost control measures to enhance profitability without compromising quality.
Coordinated special events, enhancing guest experiences through tailored beverage offerings.
Mentored and trained staff members to ensure exceptional customer service standards.
Bartender
6 Months
2 Bears tavern | 08.2022 - 02.2023
Focused on guest satisfaction to enhance overall dining experience., adequately pouring spirits and beers, cleanliness, organization, batching, prep work, payment processing, cash handling, upselling
Engaged customers with excellent service skills, fostering a welcoming atmosphere.
Trained new bartenders on drink preparation techniques and customer service standards.
Server, Bartender, FH Manager
6 Years 3 Months
DS Tequila | 05.2015 - 08.2021
Guest complaints, inventory, ordering, checklists, Ensured cleanliness of the establishment, workspace safety Promoted guest satisfaction through attentive service, adequately pouring spirits and beers, Executed payment processing transactions efficiently. Performed cash handling with precision, Engaged in upselling to enhance sales
Delivered exceptional customer service in high-pressure environments.
Processed orders efficiently using POS systems, ensuring accuracy and speed.
Collaborated with kitchen staff to coordinate timely food preparation and delivery.