Dynamic professional with a proven track record at Aldi, enhancing customer satisfaction through exceptional service and complex problem-solving. Adept in time management and relationship building, I excel in fast-paced environments. Successfully implemented strategies to boost engagement, demonstrating flexibility and attention to detail. Seeking to leverage these skills in a challenging new role.
Overview
5
5
years of professional experience
Work History
Associate
Aldi
09.2024 - Current
Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Developed and implemented strategies to increase customer satisfaction and engagement.
Club Supervisor
Deleware North
08.2024 - Current
Supervised daily operations to ensure compliance with service standards.
Implemented safety protocols to enhance team productivity and guest experience.
Tray Passer
St Vincent's Public Hospital
03.2022 - 06.2024
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Paid attention to detail while completing assignments.
Shift Leader
Marcus Theaters
01.2020 - 01.2022
Supervised daily operations, ensuring team efficiency and adherence to safety protocols.
Trained new staff on operational procedures and customer service standards.
Collaborated with management on process enhancements to streamline workflow efficiency.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.