Cody Crites
Virginia
Summary
Driven Systems Administrator with five years of experience in software implementation and maintenance. Proven history of managing complex infrastructures and data center operations. Expert in solutions-oriented business application problem-solving and dedicated to providing best-in-class service. Skilled at troubleshooting, communication, and collaboration. Excels in a fast-paced environment and works to complete projects quickly and efficiently. Flexible and analytical with a keen eye for detail and editing information to achieve overall objectives. Recognizes standards of the organization and effectively applies them to work ethic.
Overview
6
6
years of professional experience
4
4
Certification
Work History
Field IT Technician, Biomedical
University of Virginia Health Systems
09.2024 - Current
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Maintained complex medical devices, PCs, and tablets
- Proved successful working within tight deadlines and a fast-paced environment.
- Corrected connectivity faults to restore user access to local networks.
- Configured systems according to prescribed software and hardware frameworks.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Performed troubleshooting and repaired peripheral devices such as printers, scanners and medical devices.
- Researched and identified solutions to technical problems.
- Installed and configured operating systems, software applications, and firmware.
Forklift Operator
Daikin
02.2023 - 09.2024
- Trained new employees on how to utilize PKMS as an end-user, and completed basic software troubleshooting
- Collaborated with IT Operations to improve and fix PKMS issues and functions
- Basic network troubleshooting for Warehouse Office computers and printers
Procurement Buyer
Eagle 4 Inc.
08.2021 - 07.2022
- Trained all new employees on QuoteWerks software
- Assisted Technical Manager with Microsoft AD troubleshooting
- Assisted our Telecom technician install VOIP phones
- Assisted Technical Manager with software and network troubleshooting
- Conducted RFI/Q/P (Request for Information/Quotation/information/Proposal) and bidding processes, minimizing risk, and maximizing value in terms of quality, delivery, and cost.
Shipping and Receiving Supervisor
Michael Angelo's Gourmet Foods
02.2019 - 08.2021
- On-site ERP Systems Technical Support liaison for the Logistics Team
- Expedited the company's transition from their Legacy ERP system and implementation of Microsoft NAV.
- Discovered a privelege escalation bug during the Implentation of MS NAV
- Trained all Logistic Team Members and Managers on MS NAV
- Assisted our remote Systems Admin install and connect new network printers and computers
Education
Information Technology Security and Administration -
MyComputerCareer
Charlotte, NC.05-2024
Coding Bootcamp - Bootcamp DevOps & Cloud Engineering
_nology
Dallas, Tx.09-2023
Skills
- Linux
- Network Orchestration
- Identity & Access Management
- Public Key Infrastructure (PKI)
- Software & Hardware Troubleshooting
- Shell Scripting
- SSH
- Customer Support
- SSL/TLS
Certification
Secure Infrastructure Specialist CompTIA https://www.credly.com/badges/0094e1fd-691f-4123-9b7c-9658e0f311d1 June 2024
Security+ CompTIA https://www.credly.com/badges/8cad28a7-a5f8-4926-8be0-54867f2e5dfd June 2024
IT Operations Specialist CompTIA https://www.credly.com/badges/443ac342-6b51-4a29-b192-7e6ff62993d0 April 2024
Network+ CompTIA https://www.credly.com/badges/ff6848e2-a55a-4801-8067-42150c3d375d April 2024
Linux Essentials Linux Professional Institute https://cs.lpi.org/caf/Xamman/certification/verify/LPI000591273/vaxdj3u6ej January 2024
A+ CompTIA https://www.credly.com/badges/6e640c88-3a6e-4fbd-9b5a-fb674e75b009 December 2023
Timeline
Field IT Technician, Biomedical
University of Virginia Health Systems
09.2024 - Current
Forklift Operator
Daikin
02.2023 - 09.2024
Procurement Buyer
Eagle 4 Inc.
08.2021 - 07.2022
Shipping and Receiving Supervisor
Michael Angelo's Gourmet Foods
02.2019 - 08.2021
Secure Infrastructure Specialist CompTIA https://www.credly.com/badges/0094e1fd-691f-4123-9b7c-9658e0f311d1 June 2024
Security+ CompTIA https://www.credly.com/badges/8cad28a7-a5f8-4926-8be0-54867f2e5dfd June 2024
IT Operations Specialist CompTIA https://www.credly.com/badges/443ac342-6b51-4a29-b192-7e6ff62993d0 April 2024
Network+ CompTIA https://www.credly.com/badges/ff6848e2-a55a-4801-8067-42150c3d375d April 2024
Linux Essentials Linux Professional Institute https://cs.lpi.org/caf/Xamman/certification/verify/LPI000591273/vaxdj3u6ej January 2024
A+ CompTIA https://www.credly.com/badges/6e640c88-3a6e-4fbd-9b5a-fb674e75b009 December 2023
Information Technology Security and Administration -
MyComputerCareer
Coding Bootcamp - Bootcamp DevOps & Cloud Engineering
_nology
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