Cody Kuhman
Louisville,KY
Summary
Dynamic assistant manager with a proven track record in enhancing customer satisfaction and team productivity. Expertise in staff supervision, decision-making, and retail operations drives operational efficiency and service excellence.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Little Caesars Pizza
Louisville, KY
09.2019 - 01.2026
- Led daily operations, ensuring adherence to quality standards and operational efficiency.
- Trained staff on food safety protocols and customer service techniques to enhance performance.
- Implemented inventory management strategies, reducing waste and optimizing stock levels.
- Streamlined scheduling processes, improving labor allocation and team productivity.
- Enhanced customer satisfaction by addressing concerns promptly and maintaining service excellence.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Generated repeat business through exceptional customer service.
Education
High School Diploma -
Southern High School
Louisville, KY05-2021
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Team motivation
- Staff supervision
- Retail operations
- Employee scheduling
Timeline
Assistant Manager
Little Caesars Pizza
09.2019 - 01.2026
High School Diploma -
Southern High School